What are the responsibilities and job description for the 5521 Customer Service Representatives (CSR) position at LPT RETAIL MANAGEMENT SERVICES LLC?
Job Details
Job Location: LPT #5521 - DAVENPORT, IA
Salary Range: Undisclosed
Description
We are looking for smiling faces! Our team expectations are:
- Provide excellent customer service. If two employees are on duty and only one is running a cash register while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the second register should be opened immediately in order to provide fast and friendly service to the customer.
- Complete all shift duties as assigned.
- All employees are expected to safeguard the company's assets unless their own physical safety, or that of co-workers or customers, may be jeopardized:
- Follow company policies with regard to cash control, proper safe operation.
- Follow correct vendor check-in procedures.
- Complete all end of shift paperwork.
- Pay immediate attention to any spill or other hazardous condition.
- Other duties may be assigned from time to time by the Store Manager.
Qualifications
- Ability to read, understand and write the English language at the eighth-grade level, including the ability to hear the spoken word.
- Eighth-grade level math competency in order to make change, complete shift reports, and account for numbers of a variety of products during vendor check-in.
- Sufficient visual acuity to check identification and process money orders.
- Ability to read and understand instructions for operating electronic cash registers, gas consoles, and other equipment.
- Good personal grooming habits.
- Physical requirements include standing up to 8 hours during a shift and able to lift up to 50 pounds.
