What are the responsibilities and job description for the A/R Collections and Recovery Manager position at LR Management?
LR Management is seeking a highly motivated and results-driven Debt Collector to take charge of past-due accounts. If you're passionate about driving collections and resolving financial issues through strong negotiation and persistence, we want to hear from you! In this role, you will take the lead in ensuring overdue rents, fees, and outstanding balances are settled quickly and efficiently.
Key Responsibilities:
- Relentless Debt Recovery: Actively pursue past-due accounts by reaching out to tenants via phone calls, emails, and in-person visits, ensuring overdue rent, fees, and balances are promptly paid.
- In-Person Collection Efforts: Proactively visit tenants' homes, when necessary, directly requesting payment and working closely with tenants to negotiate realistic payment plans.
- Detailed Record Keeping: Maintain accurate, up-to-date records of all collection efforts, communications, and payments received. Track all interactions thoroughly and follow up as needed to ensure timely payment.
- Legal Compliance: Ensure all actions are in full compliance with debt collection laws and tenants' rights, upholding the highest standards of professionalism and integrity in every interaction.
Job Requirements:
- Education: High school diploma or GED required. An associate degree is preferred.
- Experience: At least 5 years of proven experience in debt collections, with a strong track record of recovering past-due balances.
- Debt Compliance Expertise: In-depth knowledge of debt collection laws, ensuring all actions align with legal requirements and industry standards.
- Strong Negotiation Skills: Excellent ability to negotiate payment plans and resolve conflicts, with a sharp focus on achieving positive financial outcomes.
- Problem-Solving and Communication Skills: Ability to address tenant concerns while maintaining a professional demeanor, offering solutions that balance the interests of the tenant and the organization.
Benefits:
- Competitive pay
- 401K match
- PTO
- Health insurance
