Maintenance Engineer

Job Description

Job Description

Welcome to Palm House, where modern luxury meets timeless elegance in the heart of Palm Beach. Located on the prestigious Royal Palm Way, just a short stroll from the pristine beaches, iconic Worth Avenue, and the Royal, Palm House is set to become a new symbol of refined hospitality on this storied island. Our 79-room property is not just a hotel; it’s a destination—a place where the charm of Palm Beach’s rich history blends seamlessly with a fresh, contemporary vision of luxury living.

At Palm House, we are dedicated to crafting bespoke experiences that reflect the unique desires of each guest. From the moment guests step into our vibrant Palm Bar, adorned with exquisite Murano glass chandeliers, to relaxing by our serene Sunset Pool Deck or unwinding in our expansive, elegantly designed suites, every detail is thoughtfully curated to create an atmosphere of relaxed exclusivity and personalized service. Our mission is to honor the enduring allure of Palm Beach while establishing new traditions for the next generation of discerning travelers.

As we prepare to open our doors, we are building a team of passionate, innovative, and service-oriented professionals who are excited to be part of something extraordinary.

Whether you’re a seasoned hospitality expert or looking to start your career in a luxury yet unstuffy environment, we offer a dynamic environment where your talents will be recognized, and your contributions will help shape the future of luxury hospitality in the Island,

Explore our career opportunities and join us in our mission to set a new standard of excellence in Palm Beach. At Palm House, you’ll not only be part of a team—you’ll be part of a legacy.

Overview :

The Maintenance Engineer at Palm House is responsible for ensuring the hotel’s physical infrastructure, systems, and equipment are properly maintained to provide a safe and comfortable environment for guests and staff. This role involves performing preventive maintenance, troubleshooting, and responding to maintenance requests for both guest rooms and public areas. The Maintenance Engineer must possess strong technical skills, attention to detail, and the ability to work independently in a fast-paced environment.

Key Responsibilities :

Preventive Maintenance : Conduct regular inspections of hotel facilities and systems (HVAC, plumbing, electrical, mechanical, etc.) to identify potential issues. Perform scheduled maintenance to ensure all systems are in good working order.

Repairs & Troubleshooting : Diagnose and repair mechanical, electrical, plumbing, and HVAC systems, as well as any other building systems or equipment. Address guest complaints or issues related to maintenance in guest rooms, public spaces, and hotel facilities.

Guest Requests : Respond to maintenance requests from guests and staff, addressing issues in a timely manner to minimize disruption to guests’ experiences. Prioritize urgent requests and ensure effective follow-up.

Equipment & System Upkeep : Ensure that all equipment, tools, and machinery are in safe working condition. Perform routine maintenance tasks, including but not limited to changing light bulbs, replacing filters, servicing HVAC units, and maintaining plumbing systems.

Safety & Compliance : Ensure compliance with health, safety, and environmental regulations. Maintain a safe working environment for hotel staff and guests by addressing hazards such as faulty equipment or safety violations. Report any concerns immediately to management.

Record Keeping : Maintain accurate records of maintenance activities, including repair work, inspections, and replacements. Track inventory levels for maintenance supplies and request new stock as necessary.

Emergency Response : Be available for emergency maintenance needs, such as electrical failures, plumbing issues, or HVAC breakdowns. Respond to maintenance emergencies outside of regular working hours when necessary.

Collaboration : Work closely with the hotel’s housekeeping, front desk, and management teams to coordinate efforts and address any maintenance-related needs, ensuring minimal disruption to hotel operations.

Facility Upkeep : Maintain the cleanliness of the maintenance areas and tools. Ensure that hotel infrastructure and facilities, both public and guest-facing, remain in top condition.

Qualifications :

• Previous experience as a maintenance engineer, hotel maintenance, or in a similar facility maintenance role is preferred.
• Strong knowledge of plumbing, electrical systems, HVAC, and general building systems.
• Ability to use tools and equipment related to building maintenance and repair.
• Ability to troubleshoot and solve problems efficiently.
• Knowledge of safety and compliance standards in maintenance practices.
• Strong attention to detail and a proactive approach to preventive maintenance.
• Ability to work independently with minimal supervision.
• Good communication skills and the ability to work with a diverse team.
• Flexibility to work evenings, weekends, and holidays as needed.

Physical Requirements :

Palm House, is our first property in US under the Iconic Luxury Hotels Collection, part of L R Hotels.

L&R Hotels is a family-owned business, headquartered in London, and our multi-cultural, global business manages a 23,000 room portfolio that spans the UK, Continental Europe, the US and the Caribbean. It is exceptionally diverse – from select service hotels to award-winning five-star assets and spectacular leisure resorts in the world’s most exclusive locations.

We are a dynamic, highly motivated global private investment company, creating lasting value for investors and communities. Our approach is innovative, commercial and entrepreneurial.

L R Hotels invests where there is true potential, constantly developing our portfolio and guided by our long-term vision.

We are committed owners and build on the strengths of our properties and people, equally valuing our employees, guests, and partners.

Iconic Luxury hotels, is a collection of distinct properties, in either Iconic Buildings, Iconic addresses or Iconic Destinations, and while each property has its own distinct architecture, cultural positioning, character, traditions and stories, they all share a common commitment to delivering outstanding experiences.

The current portfolio includes some of the world’s most famous hotels, from Cliveden House, one of England’s finest country estates, to Italy’s Hotel Excelsior, home of the Venice International Film Festival.

Other UK hotels include Chewton Glen, an English estate on the South Coast; The Lygon Arms, a 14th-century Coaching Inn in the Cotswold’s; 11 Cadogan Gardens in Chelsea, one of London’s most prestigious residential neighborhoods; The Mayfair Townhouse, which sits in the heart of the exclusive Mayfair district, and The Chelsea Townhouse, which opened in September 2023 just over the road from 11 Cadogan Gardens.