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Community Manager Job at LSA MANAGEMENT, INC. in Charlotte

LSA MANAGEMENT, INC.
Charlotte, NC Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 5/26/2025

Who is LSA Management?

LSA Management is a forward-thinking property management firm dedicated to providing top-tier

services for apartment communities across the Southeast. We combine the expertise and passion of

Laurel Street with a long-term focus on quality and impact, creating a unique opportunity to add

value to residents, team members, and partners.

Headquartered in Charlotte, NC, we manage 3,000 units and aim to expand to 10,000 by 2030.

The Opportunity

As a Community Manager at LSA Management, you will play a crucial role in ensuring

resident satisfaction and community profitability. You will oversee daily operations, foster a

positive living environment, and drive financial growth. You will work closely with senior

leadership to align community goals with company objectives, ensuring a seamless and efficient

management process.

The Skillset

  • 5-7 years in Multifamily property management
  • 2 years as a community / property manager
  • Skilled in resolving resident concerns
  • Proven leadership experience
  • LIHTC and Tax Credit knowledge preferred
  • Strong communication skills
  • Ability to interact with senior executives
  • Works well under pressure
  • Professional appearance
  • Proficiency in Microsoft Office

Experience :

  • 5 years in property management (Required)
  • 5 years with Fair Housing regulations, LIHTC (Required)
  • 3 years with Yardi and / or RealPage experience (Required)
  • 5 years as a Community Manager (Required)
  • 90 Days at LSA Management

    We believe in setting clear expectations and goals from the start. Here's what your first 90 days

    will look like : First 30 Days :

  • Understand the community's financial health and resident satisfaction levels
  • Meet with Leadership to understand community goals and current challenges
  • Review and familiarize yourself with company policies and procedures
  • First 60 Days :

  • Implement strategies to improve resident satisfaction and retention
  • Begin driving financial growth through effective marketing and leasing
  • Foster a collaborative and inclusive team environment
  • 90 Days & Beyond :

  • Achieve 0% rent delinquency
  • Ensure all community operations align with company goals
  • Continue to build and maintain strong relationships with residents and team members
  • The Interview Process

    We want our interview process to reflect our culture : transparent and collaborative. Here's what

    you can expect :

    Our First Chat : Meet with the Talent Acquisition Specialist to discuss your background, what you

    can bring to LSA Management, and what you're looking for in your next role.

    The Hiring Manager Interview : Dive into the role, team expectations, and what success looks like at

    LSA Management.

    The Technical Assessment : Depending on the role, you may be asked to complete a

    technical assessment to demonstrate your skills.

    The Panel : Depending on the role, you may be asked to do a panel interview onsite. Learn more about

    the team, responsibilities, and workflows. Be prepared to discuss past projects and how you

    collaborate with others.

    Job Type

  • Full-time
  • Benefits

  • 401(k) with matching
  • Dental, health, and vision insurance
  • Employee assistance and discount programs
  • Flexible schedule and spending account
  • Life insurance
  • Paid time off and parental leave
  • Professional development assistance
  • Tuition reimbursement
  • Schedule

  • 8-hour shifts, Monday to Friday
  • Saturday's based on property needs
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