What are the responsibilities and job description for the Community Manager position at LSA Management?
Who is LSA Management? LSA Management is a forward-thinking property management firm dedicated to providing top-tier services for apartment communities across the Southeast. We combine the expertise and passion of Laurel Street with a long-term focus on quality and impact, creating a unique opportunity to add value to residents, team members, and partners. Headquartered in Charlotte, NC, we manage 3,000 units and aim to expand to 10,000 by 2030.
The Opportunity As a Community Manager at LSA Management, you will play a crucial role in ensuring resident satisfaction and community profitability. You will oversee daily operations, foster a positive living environment, and drive financial growth. You will work closely with senior leadership to align community goals with company objectives, ensuring a seamless and efficient management process.
The Skillset
3-5 years in Multifamily property management
2 years as a community/property manager
Skilled in resolving resident concerns Proven leadership experience
LIHTC and Tax Credit knowledge preferred
Strong communication skills
Ability to interact with senior executives
Works well under pressure
Professional appearance
Proficiency in Microsoft Office
Experience:
3 years in property management (Required)
3 years with Fair Housing regulations, LIHTC (Required)
3 years with Yardi and/or RealPage experience (Required)
3 years as a Community Manager (Required)
Responsibilities:
- Assess the community's financial health and resident satisfaction.
- Collaborate with leadership to understand community goals and challenges.
- Familiarize yourself with company policies and procedures.
- Implement strategies to improve resident satisfaction and retention.
- Drive financial growth through effective marketing and leasing.
- Foster a collaborative and inclusive team environment.
- Achieve 0% rent delinquency.
- Align community operations with company goals.
- Build and maintain strong relationships with residents and team members.
Job Type
Full-time
Benefits
401(k) with matching
Dental, health, and vision insurance
Employee assistance and discount programs
Flexible schedule and spending account
Life insurance
Paid time off and parental leave
Professional development assistance
Schedule
8-hour shifts, Monday to Friday
Saturdays based on property needs
