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Host/Take Out Associates -Harborside

LSF HARBORSIDE LLC
Boston, MA Full Time
POSTED ON 3/17/2025 CLOSED ON 4/22/2025

What are the responsibilities and job description for the Host/Take Out Associates -Harborside position at LSF HARBORSIDE LLC?

The Host position is responsible for greeting and seating guests in a friendly and personalized manner upon arrival into the restaurant. Maintain attentive and courteous communication with guests, answering the phone and all questions in a polite manner. This position handles take out for our guests; ensures all take-out guidelines, specifications and quality and service standards of met. Host presence at the front desk is required at all times to extend an appropriate welcome, farewell and a sincere invitation for our guests return.

  • Greet guests in a warm and friendly manner as they arrive at the restaurant.
  • Seat guests efficiently, manage seating chart, and ensure optimal flow of diners.
  • Provide accurate wait times and monitor waiting list.
  • Manage reservations using OpenTable.
  • Answer incoming calls and respond to guest inquiries courteously.
  • Receive, process, and manage takeout and delivery orders.
  • Assemble and package orders paying attention to packaging techniques to avoid spills, leaks, or damage during transportation.
  • Process payments for takeout orders, including cash, credit/debit, and digital payment methods.
  • Ensure accurate cash handling and proper reconciliation of sales at the end of each shift.
  • Perform other duties and tasks as assigned.

Qualifications

  • High school diploma or equivalent
  • Previous work experience as a Host is preferred
  • Working knowledge of Point of Sale systems is preferred
  • Basic computer skills
  • Ability to handle cash and paperwork accurately.
  • Excellent interpersonal and communication skills.
  • Must be able to perform under pressure in a high-volume restaurant setting.
  • Must be able to handle guest incidents/complaints.

Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows companies to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift
  • Evening shift

Experience:

  • Host/hostess: 2 years (Required)

Work Location: In person

Salary : $15 - $18

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