What are the responsibilities and job description for the Host/Take Out Associates -Harborside position at LSF HARBORSIDE LLC?
The Host position is responsible for greeting and seating guests in a friendly and personalized manner upon arrival into the restaurant. Maintain attentive and courteous communication with guests, answering the phone and all questions in a polite manner. This position handles take out for our guests; ensures all take-out guidelines, specifications and quality and service standards of met. Host presence at the front desk is required at all times to extend an appropriate welcome, farewell and a sincere invitation for our guests return.
- Greet guests in a warm and friendly manner as they arrive at the restaurant.
- Seat guests efficiently, manage seating chart, and ensure optimal flow of diners.
- Provide accurate wait times and monitor waiting list.
- Manage reservations using OpenTable.
- Answer incoming calls and respond to guest inquiries courteously.
- Receive, process, and manage takeout and delivery orders.
- Assemble and package orders paying attention to packaging techniques to avoid spills, leaks, or damage during transportation.
- Process payments for takeout orders, including cash, credit/debit, and digital payment methods.
- Ensure accurate cash handling and proper reconciliation of sales at the end of each shift.
- Perform other duties and tasks as assigned.
Qualifications
- High school diploma or equivalent
- Previous work experience as a Host is preferred
- Working knowledge of Point of Sale systems is preferred
- Basic computer skills
- Ability to handle cash and paperwork accurately.
- Excellent interpersonal and communication skills.
- Must be able to perform under pressure in a high-volume restaurant setting.
- Must be able to handle guest incidents/complaints.
Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows companies to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
Experience:
- Host/hostess: 2 years (Required)
Work Location: In person
Salary : $15 - $18