What are the responsibilities and job description for the Driver/Loader position at LSG Sky Chefs?
The Customer Service Associate is responsible for catering aircraft and transporting meals/beverage/equipment to assign flights. They are in charge of providing excellent customer airline service. Must have the ability to follow direction, meet tight deadlines, and interact/communicate with vendor airline crew as necessary.
Qualifications
- Must have a Valid Driver’s License (Class C)
- Ability to speak, read and understand English
- Compliance with all work rules and regulations
- Flexibility, able to react to changing priorities
- Ability to communicate with Customers and Coworkers
- No scheduling restrictions (able to work days, nights, weekends, and holidays)
- Able to work overtime when required
- Organizational skills and ability to work under extreme pressure
- Able to pass a basic written test
- Able to pass a basic driving skills test
- Ability to handle dry ice
- Able to lift up to 75 lbs consistently
- Able to safely operate 20' and 16' high lift trucks
- Able to work outside in daily weather conditions
Job Responsibilities:
- To work as a member of the LSG Sky Chefs team and ensure the highest quality products are delivered to our airline customers
- Maintain effective communication between management and the airline customer
- Interface with flight attendants while displaying outstanding customer service skill
- Interact with other Customer Service team members to solve problems and resolve issues
- Check catering equipment and food items for delivering of final product to airlines
- Load finalized airline carts by flight onto delivery truck for catering
- Drive truck and load aircraft in compliance with Company, Airport and airline safety regulations
- Maintain professional appearance
- Other related duties as required or assigned
