What are the responsibilities and job description for the OPERATIONS SUPERVISOR - COLD FOOD DEPARTMENT position at LSG Sky Chefs?

Job Title : Operations Supervisor - Cold Food Department

Job Location : Minneapolis-USA-55450

Work Location Type : On-Site

Salary Range : $55,820.98 - 69,776.22

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

The Operations Supervisor for the Cold Food Department at LSG Sky Chefs is responsible for overseeing the daily operations of the cold food production and assembly process. This role ensures that all cold food items are prepared, stored, and distributed in accordance with strict quality, safety, and regulatory standards. The supervisor leads a team of production staff, coordinating activities to meet production schedules, optimize workflows, and maintain a high level of food safety and hygiene. Additionally, the supervisor ensures adherence to customer specifications, while managing inventory, minimizing waste, and fostering a productive and compliant work environment. This role is key to maintaining operational efficiency and delivering high-quality food products that meet the expectations of airline clients and their passengers.

Main Accountabilities

Supervisor Responsibility

Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
Conduct daily work group meetings
Schedule and control staff to meet labour productivity and overtime targets
Ensure compliance with all government regulatory agencies standards (example : Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
Document and follow up on all department processes in order to implement improvements
Ensure on-time and accurate production and / or catering of all flights
Monitor and ensure compliance with all safety regulations
Other duties as deemed necessary

Leadership

Guide, motivate and develop staff within the Human Resources policies

Make the company's values and management principles live in the department(s)

Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations

Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills and Experience

Bachelor’s degree or equivalent knowledge required

In addition, one to three years of related work experience required

Problem solving and leadership skills

Strong interpersonal and communication skills

Ability to develop and lead others to obtain desired results & achieve productivity goals

Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations

Excellent verbal, written and organizational skills required along with the ability to multi-task

Good knowledge of Microsoft Office and Windows-based computer applications

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women / Minorities / Veterans / Individuals with Disabilities.

Salary : $55,821 - $69,776

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OPERATIONS SUPERVISOR - COLD FOOD DEPARTMENT

What are the responsibilities and job description for the OPERATIONS SUPERVISOR - COLD FOOD DEPARTMENT position at LSG Sky Chefs?

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