What are the responsibilities and job description for the Project Manager SaaS - COTS position at LSPedia Inc?
Project Manager
About LSPedia
Welcome to LSPedia, a global software (SaaS) leader in traceability, compliance, and supply chain solutions. Our cutting-edge software empowers the pharmaceutical, healthcare, and food industries and is trusted by major players like the U.S. Department of Veterans Affairs, Cencora, Cardinal Health, Walmart, Rite Aid, and thousands more. As a Top 50 Michigan Company and one of INC's fastest-growing companies, LSPedia is driven by innovation and excellence.
Join us as we shape the future of traceability and supply chain solutions. We’re seeking a Project Manager who shares our dedication to delivering exceptional, compliance-driven implementations that meet and exceed industry standards.
Key Responsibilities
- Implementation Leadership: Oversee and execute detailed project implementation tasks across multiple clients, ensuring our SaaS and COTS solutions are deployed effectively, on time, and within scope.
- Client Engagement: Facilitate in-depth discussions to understand each client’s business requirements, aligning solutions to fit their traceability and compliance needs.
- Training & Enablement: Provide comprehensive training on our traceability software, GS1 compliance, and regulatory reporting, empowering clients to maximize solution functionality.
- Configuration & Testing: Manage the configuration and integration setup, including trading partner connections, and ensure robust testing to deliver accurate and reliable deployments.
- Documentation & Planning: Develop and maintain essential project documents, including change control logs, deployment plans, and serialization and compliance documentation.
Minimum Skills
- Project Management: 3 years of experience in software implementation project management, specifically within SaaS and COTS environments.
- Client-Centric Approach: Demonstrated success in building strong client relationships, with an ability to understand and address client needs proactively.
- Technical Acumen: Skilled in configuring complex systems and handling application responses to ensure client requirements are met.
- Process & Planning: Strong background in creating and managing project artifacts, including detailed project schedules, deployment plans, and status reports.
- Integration Knowledge: Proficient in integration protocols (e.g., AS2, FTP/SFTP) and data formats (e.g., XML, JSON, EDI), critical for seamless system integration.
Preferred Skills
- Serialization & Traceability: 3 years of experience with serialization and track-and-trace solutions within the pharmaceutical or food industries.
- Supply Chain & Compliance Knowledge: Familiarity with DSCSA traceability compliance and general supply chain operations.
- Issue Resolution: Proven ability to manage and resolve critical issues swiftly, ensuring continuous project momentum and client satisfaction.
