What are the responsibilities and job description for the HUD Service Coordinator position at LSS of WI & UP MI?
DESCRIPTIONS: Service Coordinator
At LSS of WI & Upper MI, we are seeking a part-time Service Coordinator to serve our tenants residing at Jenor Towers in Platteville. The Service Coordinator program is designed to promote and support self-sufficiency and independence of those individuals residing in properties, facilitating a variety of support services within the residential community.
Essential Duties and Responsibilities:
Education and/or Experience:Bachelor's degree in social work, sociology, psychology, or related field or an equivalent combination of education and/or experience is required, with at least 3 years' of related experience, to include experience working with the older adult population. Working knowledge of supportive services and other resources for older adults and/or persons with disabilities is preferred.
Certificates, Licenses, Registrations:Must have a valid driver's license and reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Language Skills:Ability to communicate both verbally and written format, effectively and efficiently in the job. Ability to read, write, analyze, and interpret to complete all required intervention and goal process documentation by established timeframes. Must write progress reports and clearly communicate to external customers the effectiveness of services. Ability to document in neat, legible, accurate, and objective and consistently reflect the services provided.
Computer Skills/Technology:Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required online training.
Physical Demands/Work Environment:The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to frequent bending/stooping, crouching, kneeling, and crawling. This position works in an air-conditioned, office environment. The noise level in the work environment is usually moderate. May occasionally be exposed to chemical fumes such as paint and carpet cleaning. May enter clients' apartments and be exposed to smoke and common household allergens such as dust, mildew, and pets. The incumbent may also be exposed to outdoor weather conditions when traveling on company business.
Travel:Day-to-day travel is required.
At LSS of WI & Upper MI, we are seeking a part-time Service Coordinator to serve our tenants residing at Jenor Towers in Platteville. The Service Coordinator program is designed to promote and support self-sufficiency and independence of those individuals residing in properties, facilitating a variety of support services within the residential community.
Essential Duties and Responsibilities:
- Provide general informal case management, including intake, and referral services to all tenants needing such assistance when formal case management is not available.
- Assessment of health, psychological and social needs. Development of an individually tailored case plan for services and periodic reassessment of the tenant's situation.
- Establishes linkages with all agencies and service providers in the community, ensuring individualized, flexible, and creative services for involved tenants.
- Sets up a directory of providers for use by both project staff and tenants.
- Refers and links tenants to service providers in the general community, including case management, personal assistance, homemaker, meals on wheels, transportation, counseling, occasional visiting nurse, preventative health screening/wellness, and legal advocacy.
- Educates tenants on service availability, application procedures, client rights, etc., providing advocacy as appropriate.
- May develop case plans in coordination with assessment services in the community.
- Monitors the ongoing provision of services from community agencies and keeps the case management and provider agency current with the progress of the individual.
- May set up volunteer support programs with service organizations in the community.
- Helps other tenants build informal support networks with other residents, family, and friends.
- May provide training to project tenants in the obligation of tenancy or coordinate such training.
- May educate other staff on the management team on issues relating to aging in place and service coordination, to help them better work with and assist tenants.
- Presents workshops or informative sessions to tenants on subjects of interest.
- Demonstrates the ability to work with tenants, the agency, and the community in a positive manner, as well as the ability to work independently.
- Performs other duties as assigned.
- Must comply with agency and departmental policies and regulations.
- Must relate to individuals and families of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity.
- Must support the Mission, Vision, and Values of the Agency.
- Mileage reimbursement.
- Paid Time Off.
- Service Awards and Recognition.
- Ability to Contribute to 403B.
- Calm Wellness App - Premium Access.
- Early Earned Wage Access with UKG Wallet.
- LSS makes annual raises a priority for employees.
- Employee Assistance Program.
Education and/or Experience:Bachelor's degree in social work, sociology, psychology, or related field or an equivalent combination of education and/or experience is required, with at least 3 years' of related experience, to include experience working with the older adult population. Working knowledge of supportive services and other resources for older adults and/or persons with disabilities is preferred.
Certificates, Licenses, Registrations:Must have a valid driver's license and reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Language Skills:Ability to communicate both verbally and written format, effectively and efficiently in the job. Ability to read, write, analyze, and interpret to complete all required intervention and goal process documentation by established timeframes. Must write progress reports and clearly communicate to external customers the effectiveness of services. Ability to document in neat, legible, accurate, and objective and consistently reflect the services provided.
Computer Skills/Technology:Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required online training.
Physical Demands/Work Environment:The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to frequent bending/stooping, crouching, kneeling, and crawling. This position works in an air-conditioned, office environment. The noise level in the work environment is usually moderate. May occasionally be exposed to chemical fumes such as paint and carpet cleaning. May enter clients' apartments and be exposed to smoke and common household allergens such as dust, mildew, and pets. The incumbent may also be exposed to outdoor weather conditions when traveling on company business.
Travel:Day-to-day travel is required.
