What are the responsibilities and job description for the Library – IT Associate Job at Lsslibraries in Camarillo position at Lsslibraries?

Description

The IT Associate will provide customer service-oriented technical support, ensuring the total functionality of IT equipment utilized by company staff and library patrons. The IT Associate ensures the quality and accuracy of their work to maintain IT systems. Effectively communicates technical concepts and requirements in a manner appropriate to given audiences. Provides training to staff on new systems and software.

Employment Type : Part-Time, Non-Exempt

Hours Per Week : 20

PRIMARY RESPONSIBILITIES

An individual must be able to perform each essential duty and responsibility satisfactorily.
Provide IT support for library staff
Identify, troubleshoot, and resolve hardware, software, and network-related problems encountered by end-users
Provide networking support
Interact with vendors as necessary to support and maintain the IT environment
Use established tracking systems to log requests, monitor progress, track problem resolution, identify patterns of failure, research bug fixes, and implement solutions
Effectively communicate with manager, staff, and end users regarding unresolved problems
Other duties as assigned

Requirements

High School diploma or equivalent, an associate degree in computer technology, or a certificate reflecting training in the field are preferred.

Able to communicate with diverse populations, English / Spanish bilingual a plus.

Possess good written and oral communication skills.

Basic knowledge of computer networking, hardware, and software systems.

Basic knowledge of Windows Administration, including GPO.

General knowledge of computer troubleshooting.

Ability to provide instruction in essential computer use, such as hardware and software.

General knowledge of networking principles, Windows backup, and imaging procedures.

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Library – IT Associate Job at Lsslibraries in Camarillo

What are the responsibilities and job description for the Library – IT Associate Job at Lsslibraries in Camarillo position at Lsslibraries?

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