Program Manager

This employee reports to the Director for the Office for Student and Community Engagement and is responsible for developing and implementing community outreach opportunities and professional development seminars for faculty, staff, students, residents, and fellows. This Senior Program Manager will collaborate with the Director and Program Coordinator to provide services, resources, and opportunities to enhance the recruitment and retention of students with health-oriented interests.

Regular attendance is required to perform the functions of this position.

Incumbent will maintain a customer-oriented awareness in acknowledging and responding to needs as they occur that customer satisfaction is met at all times.

Essential Position Functions & Duties

45% Community Engagement and Experimental Learning Programs

• LSU Health Shreveport Cultural Festival, Undergraduate Research Apprenticeship Program (UGRAP), Medical College Admissions Test (MCAT) Workshop, American Medical College Application service (AMCAS) Workshop.

20% Student Retention and Programming

• Maintain the list of educational resources requested by students- Course Achievement Program (CAP).
• Coordinate the Student Emotional Engagement (SEE) activity.
• Identify facilitators for college readiness workshops.

10% Professional Development Programming

• Identify facilitators for Employee Professional Development Seminars, Student Development, and co-curricular activities.
• Coordinate all professional development training courses designed to improve campus-wide workplace efficiency and student achievement.
• Coordinate all Unconscious Bias Training per Administrative Directive 2.6.12
• Adding, writing, ability to pull literary reviews/
• Creates an online registration process for all departments interested in Student and Community Engagement events and activities.

5% Administrative and Management

• Scheduling meetings with the AVC to discuss program or personal goals and objectives.
• Send student satisfaction survey at the end of meetings
• Maintain an accurate list of attendees for assigned programs/initiative to support future budgeting requests.
• Communicate all department activities to the Medical and Strategic Communications department.
• Collaborate with internal and external stakeholders to identify and understand how the department could improve (Quality Improvement Metrics).
• Work with the communication department to design promotional material for assigned programs and initiatives coordinated by the Office of Student and Community Engagement, and PeopleSoft processes.
• Execute vendor and professional services contracts.

5% Data Collection

• Upload employee and student engagement data on the department’s shared drive.
• Upload professional development data on the department’s shared drive.
• Collect all unconscious bias training data outcomes.
• Create, manage and disseminate assigned program surveys.
• Maintain accurate college and career readiness program data and assist in analytics requests by the AVC of Student and Community Engagement.
• Identify opportunities to strengthen and/or scale college and career readiness programs, as needed.
• Collaborate with other LSU Health Shreveport business units on assigned tasks, as needed.

5% Data Evaluation

• Prepare a draft of the executive summary for each activity for review with by the AVC.
• Maintain a final draft of the executive summaries for each event/activity.

5% Fiscal Responsibilities

• Work with the AVC for Student and Community Engagement to prepare the annual budget.
• Attend monthly business managers’ meetings.
• Review operational expenditures and reconcile the budget.
• Fiscal Understanding and creating excel worksheets.

Non-Essential Position Functions & Duties

5% Marginal Functions (5%)

• Performs other related duties and responsibilities as assigned.

Qualifications

Applicant must meet one of the following qualifications:

• Required: Bachelor’s degree from an accredited university.
• Experience: 5 years in program development in an academic setting.

Preferred Qualifications

• Master’s degree in public health, Education, Business Administration Public Administration with a concentration in Administration of Health or Healthcare Administration and 2 years of work experience at an higher education institution.

Additional Position Information

PSN/PER Number: PSN 55289/PER 446/ ATS # 5550

Salary Range: $60,000 - $70,000

Primary Location: Shreveport, LA (on-site position)

About the School

The LSU Systems Office has provided LSU Health-Shreveport employees with excellent benefit options designed with you and your dependents in mind. Our Benefits Section is available between 8:00 a.m. and 4:30 p.m., Monday through Friday, to help answer any questions you might have about these benefits.

LSU Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

• Salary is commensurate with experience and training
• Generous Health, Dental, and Vision Insurance
• Life Insurance
• Long-Term Disability Insurance
• Accidental Death & Dismemberment Insurance
• Flexible Spending Account
• Optional Retirement Plans

Applicant Instructions

Locate and click on the Apply Online button located at the bottom of the screen, enter your contact information, and upload your resume/CV. If you need assistance applying electronically, please telephone 318-675-5589.

If you are contacted for an interview, please let us know at that time if you will need special accommodations.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Schedule:

• Monday to Friday

Ability to Commute:

• Shreveport, LA 71103 (Required)

Ability to Relocate:

• Shreveport, LA 71103: Relocate before starting work (Required)

Work Location: In person

Salary : $60,000 - $70,000