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Program Supervisor - Licensed Clinical Social Worker (LCSW or LMHC)

Lt. Col. Matt Urban Human Services Center of WNY
Buffalo, NY Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 3/21/2025

MATT URBAN HUMAN SERVICES CENTER OF WNY

Licensed Clinical Social Worker (LCSW or LMHC)

Supervisor: Permanent Supportive Housing Director

Location: Hope Gardens – 58 Oberlin Ave. Buffalo, NY 14211

Education Requirements: Masters in Social Work or related degree with NYS licensure

Experience: Social work, business/administrative, case management, budgeting, computer skills, public-speaking

Additional Requirements: Valid NYS Driver’s License and an insured, dependable vehicle to use for client services and transportation as needed.

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Responsibilities:

  • Become an active member of local coalitions and area block clubs in order to maintain the best relationship with neighbors of Hope Gardens. Optimally, involve clients in these activities
  • Engage with and educate local employers about our Job Skills Development Program for the assisting clients in maximizing federal, state and local cash and non-cash benefits programs through (1) Thorough benefit screenings for emergency and non-emergency assistance, and (2) Assist client with benefits application
  • Maintain a case load and be responsible for items listed in Case Manager Job Description for those clients
  • Coordinating and scheduling services and activities working directly with service providers. Services will include, but are not limited to: money management, debt management, credit repair, financial literacy, one-on-one financial coaching, asset development, educational and vocational counseling, and home ownership. Services will be performed by multiple providers and will include classroom and one-on-one counseling formats.
  • Supervise services staff including case managers and community health workers
  • Work with volunteer/intern to develop and facilitate a tenant’s association group
  • Oversee ongoing training of services staff
  • Develop, oversee, and maintain therapeutic programming as determined by needs and requests of the residents of Hope Gardens
  • Oversee BAS-Net data integrity. Run reports monthly.
  • Keeping track of annual or bi-annual requirements i.e. fire drills, safety, CPR, trainings as necessary etc.
  • Conduct weekly supervision with staff members
  • Collaborate with program director on a regular basis
  • Maintain and increase skills in the field through trainings in the agency and/or community
  • Ensure shift coverage and share rotational on-call responsibilities
  • Maintain and ensure the confidentiality of all residents of Hope Gardens
  • Be aware of clients’ past experience and be sensitive to any areas of concern, including but not limited to philosophies of Trauma-Informed Care (TIC)
  • Prepare reports in a timely manner. Case notes entered within 72 hours or less
  • Transport clients to appointments. Mileage reimbursement available
  • Must work well in a teamwork environment
  • Abide by all policies & procedures of Lt. Col. Matt Urban Human Services Center of WNY and Hope Gardens
  • Represent Lt. Col. Matt Urban Center of WNY appropriately in the community
  • Other duties, as required



Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Paid time off
  • Retirement plan
  • Vision insurance


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