What are the responsibilities and job description for the Technical Support position at LT Security Inc.?
Job Description
Job Description
Summary of Position :
We are seeking a talented individual to join our Technical Support team. The ideal candidate is well organized, dynamic, customer-focus, proactive and is strong in team-player, multi-tasking, and problem- solving skills.
Key Responsibilities :
- Maintain an in-depth knowledge of our complete line of products and services
- Embrace and learn the Video Surveillance / CCTV technologies and their applications
- Provide product demo and technical training to the sales team and customers
- Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals
- Build and test PC-based DVR systems to customer's specifications
- Provide prompt and effective customer service and technical support
- Service customers in an effective and efficient manner; Partner with internal teams in a proactively
- Other duties as assigned
Job Requirements :
Education / Experience :
Skills :
Special Physical and / or Mental Requirements :
Company Description
LTS is a leader in digital video surveillance, providing reliable, innovative, and cost-effective video solutions to security professionals, installers, system integrators, consulting firms & resellers of all sizes. With 10 Sales and Distribution Centers in the US and growing, we offer the latest technology of network video surveillance in our comprehensive line of Analog, Hybrid, HD-TVI, HD-SDI, and IP solutions.
Company Description
LTS is a leader in digital video surveillance, providing reliable, innovative, and cost-effective video solutions to security professionals, installers, system integrators, consulting firms & resellers of all sizes. With 10 Sales and Distribution Centers in the US and growing, we offer the latest technology of network video surveillance in our comprehensive line of Analog, Hybrid, HD-TVI, HD-SDI, and IP solutions.