What are the responsibilities and job description for the Vacuum Sales and Services Representative position at Lube-Tech?
With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day.
What you will enjoy by being a part of a 2023 USA Great Place to Work certified company:
A position that is: Hourly, Full-time, Mon-Fri
- Medical Plan options, including fertility coverage and free mental health and telehealth coverage
- Dental and Vision Insurance
- FSA/HSA options
- Paid parental leave
- Company-provided short-term disability, long-term disability, and life insurance
- Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
- 401(k) with a generous company match
- Pet Insurance Benefits
- Tuition reimbursement
- 21 Paid Days Off
- 7 Paid Holidays
- Profit Sharing accelerated by YOUR performance
- Stylish company provided uniforms and personal protective equipment
- Deliver locally and be home every night!
- Paid comprehensive on-the-job training
- A well-maintained fleet, with an average truck year of 2020
As a Vacuum Sales and Services Rep (VSSR), you will play a critical role in providing exceptional service by safely and professionally pumping non-hazardous liquids, sludges, solids from customers on a scheduled route. This includes the transportation and handling of industrial waste to ensure compliance, safety, and quality standards. Acting as a key representative for the company, you will build relationships with customers while performing vacuum truck services, generating leads, and maintaining a high level of customer satisfaction.
- Health & Safety: Ensure compliance with all safety practices, policies, and regulatory requirements to prioritize health and safety in all operations.
- Customer Services: Safely vacuum up liquids, sludges, solids, transport waste and unload waste at designated disposal facility.
- Route Management: Visit multiple customer sites daily, completing scheduled services and pickups while ensuring customer satisfaction.
- Customer Interaction: Build strong relationships by addressing service related questions, identifying customer needs, and relaying inquiries to internal teams.
- Compliance: Follow all local, state, and federal regulations, including DOT, Hazmat, and Tanker guidelines, ensuring accurate documentation for services and deliveries.
- Sales and Lead Generation: Identify and collect leads for additional services and products. Actively prospect for new customers while selling into existing accounts.
- Inspections and Records: Conduct pre- and post-trip vehicle inspections, maintain accurate driving records, logs, and delivery documentation.
- Team Collaboration: Work closely with internal teammates to ensure customer concerns and opportunities are addressed effectively.
- Physical Labor: Perform manual tasks as required, such as lifting up to 75 lbs. and safely maneuvering barrels or equipment weighing up to 500 lbs. May be working in extreme cold or hot temperatures.
- Other Duties: Perform various additional tasks as assigned to support customer needs and business objectives.
Education:
- High school diploma or GED.
Experience and/or Training:
- Familiarity with USDOT & USEPA regulations and ability to meet Federal Motor Carrier Safety Regulations.
- Ability to operate a manual transmission.
License/ Certification:
- Valid Class A or B CDL with Hazmat and Tanker endorsements (or ability to obtain within 90 days).
Knowledge, Skills, and Abilities:
- Ability to lift and maneuver up to 75 lbs. and handle up to 500 lbs. using appropriate tools.
- Strong verbal and written communication skills.
- Ability to work in various indoor and outdoor weather conditions.
Experience and/or Training:
- Prior vacuum truck services route driving, delivery driver, or commercial driving experience
- Business-to-business sales experience or ability to identify customer needs.
- Knowledge of Hazmat protocols, safety standards, and regulatory compliance.
- Experience working in fast-paced, customer-focused environments.
Knowledge, Skills, and Abilities:
- Knowledge of industrial, manufacturing, automotive business and waste generated at these locations is a plus.
PHYSICAL AND MENTAL DEMANDS:
Physical demands: sitting, walking, twisting, squatting, reclining, climbing, kneeling, grasping, pushing, pulling, reaching, repetitive motion, working in cold or hot weather.
Mental Demands: Comprehend and follow instructions, perform assigned tasks, maintain an appropriate work pace, perform complex or varied tasks, relate to others, influence people, make decisions, direct, control, plan, interact with public or coworkers in written form, communicate orally, etc.
ENVIRONMENTAL DEMANDS:
Environmental demands: Extreme cold or heat, noise, vibration, exposure to (dust/ gas/ fumes/steam/chemicals), work outdoors, work at heights, working around moving machinery, walking on uneven ground, PPE required, etc.
The anticipated hiring range for the role you are applying for is between $23.52 and $29.96 hourly. This anticipated hiring range is based on several factors, and subject to increase based on the below:
- Experience and qualifications: The depth of relevant experience and specific skills you bring to the position.
- Education and certifications: Any additional qualifications that enhance your ability to succeed in the role.
- Market and industry benchmarks: We compare compensation packages with industry standards to ensure we are competitive.
- Internal equity: We strive to maintain pay equity across the organization to ensure fairness for all teammates performing similar work.
Ascentek is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.
Licenses & Certifications
HazMat Endorsement (preferred)
Tanker Endorsement (preferred)
Class A CDL (preferred)
Lube-Tech is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.
Salary : $24 - $30