What are the responsibilities and job description for the Scheduling Coordinator position at Lucas Orthodontic Group?
Lucas Orthodontic Group
Scheduling Coordinator
Duties:
- Answering and managing phone calls using the company's phone system
- Scheduling appointments and coordinating with clients and staff
- Maintaining and updating the scheduling system to ensure accuracy
- Resolving scheduling conflicts and finding suitable alternatives
- Providing excellent customer service to patients and addressing their inquiries or concerns
Experience:
- Previous experience in a similar role, preferably as a scheduling coordinator or in a customer service position
- Familiarity with phone systems and the ability to handle high call volumes
- Strong organizational skills and attention to detail
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Proficiency in using scheduling software or systems
If you are a highly organized individual with excellent communication skills and the ability to handle multiple tasks simultaneously, we invite you to apply for the position of Scheduling Coordinator. As a key member of our team, you will play a crucial role in ensuring smooth operations and providing exceptional service to our patients.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $17
