What are the responsibilities and job description for the Cash Reconciliation Associate position at Lucchese Bootmaker?
Lucchese Bootmaker has been hand making Cowboy Boots in Texas for more than 140 years. Lucchese focuses on getting the perfect fitting boot on every customer’s foot by offering the most unique in-store experience. In addition to Cowboy Boots, Lucchese sells private label and other brand products from America's most-trusted manufacturers. Learn more about Lucchese Bootmaker at www.lucchese.com.
General Summary:
Reporting to the Credit Supervisor, the Cash Reconciliation Specialist will be able to demonstrate a high level of organization and time management, strong problem-solving skills, and reasoning as well as a high degree of attention to detail. Must be a “self-starter” and be able to work effectively.
Customer Experience & Business Performance Focus:
- Act as a liaison between our customers and management to ensure that service reflects the brand strategy that meets the needs of the business.
- Provide feedback to supervisor to maximize and optimize resources in support of company’s goals and objectives in serving customers.
Leadership Focus/Steward of the Brand:
- Understand and communicate the Lucchese brand aesthetic, brand philosophy and lifestyle to internal and external customers.
- Networking and creating positive relationships with internal customers in support of company’s goals and objectives in serving customers.
- Communicate with supervisor on a weekly basis to maintain an understanding of the company’s goals and priorities.
Operational Excellence Focus:
- Responsible for daily applying and depositing cash in NetSuite from retail stores.
- Update and send daily summary report monthly.
- Daily reconciliation of store cash drawers, Safe and cash flow.
- As needed collaborate with IT team to identify discrepancies in data flow between retail POS and accounting systems.
- Resolve discrepancies in bank deposit versus store deposits.
- As needed assist with training with other team members.
- Assist stores in any cash related issues.
- As needed, assist with daily bank deposit report.
- Perform customer account reconciliations.
- Interface with all levels of organizational personnel.
- Assist in collections for wholesale customers if needed.
- Re-class incorrect payments on customer accounts.
- Participate in physical inventory cycle counts and reconciliation process.
- Assist in preparation of Lead Schedules for Year-End Audits.
- Support the Month-End system close.
- Any other additional task requested by Senior Management.
Skills & Abilities Required:
- 1 years cash application and collections experience preferred.
- Strong written and verbal communication skills.
- Bilingual (English / Spanish) a plus
- Excellent problem-solving skills
- Proficient with Microsoft Office, specifically Excel
- Able to multi-task, plan and prioritize work effectively.
- NetSuite experience a plus
Physical Requirements:
- Sitting for extended periods of time
- Able to safely lift boxes up to 40 pounds.
Reports to: Credit Supervisor
Job Segment: Credit department – Finance
Job Type: Hourly - Part time– On-site
