Demo

EDI Specialist- IT - Nashville TN

Lucent Health Solutions LLC
Nashville, TN Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/2/2025

Job Description

Job Description

About Lucent Health

Lucent Health combines top-tier claims management with a compassionate, human-focused, data-driven care management solution. This approach helps self-insured employers provide care management that enables health plan participants to make smarter, cost-saving healthcare decisions. Continuous data analytics offer ongoing insights, ensuring participants receive the right care, at the right cost, at the right time. Join us as we build a company that aims to be a better health benefits partner for self-insured employers.

Company Culture

We believe that the success of Lucent Health relies on having employees who are honest, ethical and hardworking. These values are the foundation of Lucent Health.

Honest

  • Transparent Communication : be open and clear in all interactions without withholding crucial information
  • Integrity : ensure accuracy in reporting, work outputs and any tasks assigned
  • Truthfulness : provide honest feedback and report any issues or challenges as they arise
  • Trustworthiness : build and maintain trust by consistently demonstrating reliable behavior

Ethical

  • Fair Decision Making : ensure all actions and decisions respect company policies and values
  • Accountability : own up to mistakes and take responsibility for rectifying them
  • Respect : treat colleagues, clients and partners with fairness and dignity
  • Confidentiality : safeguard sensitive information and avoid conflicts of interest
  • Hardworking

  • Consistency : meet or exceed deadlines, maintaining high productivity levels
  • Proactiveness : take initiative to tackle challenges without waiting to be asked
  • Willingness : voluntarily offer to assist in additional projects or tasks when needed
  • Adaptability : work efficiently under pressure or in changing environments
  • Summary :

    The EDI IT Specialist will be responsible for supporting the technology operations of our TPA platforms, specifically Ebix and QuicLinc. This role involves managing data feeds, troubleshooting production issues, and assisting with the setup of new clients. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to providing high-quality support.

    Key Responsibilities :

  • Manage and maintain data feeds for Ebix and QuicLink platforms.
  • Troubleshoot and resolve production issues in a timely manner.
  • Assist in the setup and onboarding of new clients on the TPA platforms.
  • Collaborate with internal teams to ensure seamless platform operations.
  • Monitor system performance and implement improvements as needed.
  • Provide technical support and guidance to clients and internal stakeholders.
  • Document processes, procedures, and troubleshooting steps.
  • Stay updated with the latest platform updates and industry best practices.
  • Qualifications :

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5 years’ experience in similar role
  • Preferred experience with TPA platforms, specifically Ebix and QuicLink.
  • Strong understanding of data feeds and integration processes.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong communication and interpersonal skills.
  • Detail-oriented with a commitment to accuracy and quality.
  • Experience with client onboarding and support is a plus.
  • Experience with EDI 834 835 837
  • Equal Employment Opportunity Policy Statement

    Lucent Health is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity, gender expression, transgender status, sexual orientation, marital status, military service and veteran status.

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