What are the responsibilities and job description for the Customer Service and Sales Representative position at Lucent Los Angeles?
Lucent Los Angeles, a luxury men's and women's fashion brand based in Huntington Beach, CA, is seeking a dedicated Customer Service and Sales Representative to join our team.
As a Customer Service Agent / Sales Representative, your primary responsibility will be to deliver exceptional service to our clients, ensuring that their shopping experience aligns with our brand's standards of luxury and excellence. You will also leverage your sales expertise and product knowledge to promote our garments and boots collections to represent the brand and drive sales, as a sales representative.
We value driven, dynamic, innovative individuals passionate about pushing boundaries.
Company Website:
www.lucentlosangeles.com
Company Instagram:
www.instagram.com/lucentlosangeles/
Key Responsibilities:
- Provide exceptional customer service via email, and over the phone, maintaining a high standard of professionalism.
- Build and maintain strong client relationships, ensuring a personalized and memorable shopping experience.
- Actively promote and sell our boots and garments collections, utilizing in-depth product knowledge to assist clients in making informed purchase decisions.
- Handle customer inquiries and resolve issues promptly and effectively, ensuring customer satisfaction and loyalty.
- Collaborate with management to achieve and exceed sales targets.
- Stay updated on our product lines, fashion trends, and seasonal collections to provide informed recommendations to clients.
- Reaching out to wholesale clients.
- Outreach by representing the brand for sales growth.
Requirements:
- 2 years of experience in customer service or retail sales, preferably in a luxury or fashion environment.
- Strong communication and interpersonal skills with a passion for customer service.
- Proven ability to achieve sales targets and build customer relationships.
- Excellent organizational skills and the ability to multitask in a fast-paced environment.
- Basic knowledge of fashion is preferred.
- Ability to work well in a team and contribute to a positive work environment.
- Strong teamwork skills, with a background in men's and women's fashion.
Job Type: Part-Time
Salary: $20.00 - $30.00 per hour
Schedule: Will Vary, Monday to Friday
Location: Huntington Beach, CA 92646. Please note that Reliable Commute or Planned Relocation is Required.
Salary : $20 - $30