What are the responsibilities and job description for the Host position at Lucia LA?
The Host will be responsible for welcoming, greeting and seating guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction. Hosts are also responsible for managing reservations and providing accurate wait times for guests without reservations.
- Maintain professional appearance standards as directed in the Employee Handbook.
- Greet guests with a welcoming smile and professional manner while assisting guests to their table.
- Possesses in-depth knowledge of all food and beverage menus and the company.
- Anticipates and accommodates the needs of guests while providing professional and exceptional service.
- Able to assign seating considering service standards, staffing levels and kitchen capacity.
- Maintain knowledge of table/seat/station numbers and proper table set ups.
- Set up host stand, review the reservation book, and maintain general cleanliness and orderliness of the area throughout the shift.
- Assist with incoming calls and answering questions from guests and confirming reservations.
- Perform side work and other opening/closing procedures as directed by management.
- Responsible for making sure all menus are organized and current, taking weekly inventory of the menu paper, menu backs and desk stationery.
- Reports all breakage, damage of equipment or furniture immediately to management.
- Understands the policies and procedures of the organization and adheres to the company standards outlined in the company handbook.
- Other duties as assigned.
Salary : $17
