What are the responsibilities and job description for the Engager/ Patient Care Coordinator position at Lucid Hearing Holding Company, LLC?
Job Description
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Independence, MO
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18-$19/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the licensed hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily
• Promote all Lucid Hearing products to members with whom they engage
• Educate members on all of products (non-hearing aid and prescription/over-the-counter hearing aids) when interacting with them
• Assist licensed providers when necessary, calling past tested members, medical referrals to schedule recurring business, etc.
What are the perks and benefits of working with Lucid Hearing:
- Medical, Dental, Vision, & Supplemental Insurance Benefits
- Company Paid Life Insurance
- Paid Time Off and Company Paid Holidays
- 401(k) Plan and Employer Matching
- Continual Professional Development
- Career Growth Opportunities to Become a Leader
- Associate Product Discounts
Qualifications
Who you are:
- Willingness to learn and grow within our organization
- Sales experience preferred
- Stellar communication skills
- Business development savvy
- Appointment scheduling experience preferred
- A passion for educating patients with hearing loss
- Must be highly energetic and outgoing (a real people person)
- Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
© 2024 Lucid Hearing Holding Company, LLC • All Rights Reserved
Salary : $18 - $19
