What are the responsibilities and job description for the Install Technician position at Luck Grove Telecom, Inc.?
The Drop Wire (Buried Wire) Technician is responsible for installing, maintaining, and troubleshooting buried drop wires to residential and commercial locations. The role involves ensuring reliable and high-quality service for telecommunications, internet, and cable installations while adhering to safety standards, company procedures, and customer satisfaction goals.
Key Responsibilities:
- Installation & Maintenance:
- Install, splice, and secure buried drop wires from distribution points to customer premises (residential and commercial).
- Perform trenching, boring, or plowing methods to bury drop wires in compliance with local codes and regulations.
- Utilize hand and power tools to bury wires, install pedestals, and seal connections to ensure waterproofing and protection.
- Technical Operations:
- Conduct signal testing, troubleshooting, and adjustments to optimize service performance.
- Ensure proper grounding and bonding of drop wires according to technical specifications.
- Identify and repair faults, shorts, or signal interruptions using diagnostic tools and equipment.
- Safety & Compliance:
- Follow all safety guidelines and company protocols during installations and repairs, including OSHA standards.
- Verify job site conditions and locate underground utilities before performing work.
- Complete job-site clean-up, restoration, and documentation to meet local codes and minimize customer disruptions.
- Customer Interaction:
- Interact with customers in a professional manner to explain work being performed, service features, and answer basic questions.
- Ensure customer satisfaction through quality installations and timely service completion.
- Documentation & Reporting:
- Maintain accurate records of completed installations, repairs, and tests using company systems or devices.
- Submit daily reports to supervisors, highlighting job completions, issues encountered, and required follow-ups.
Qualifications:
- Experience:
- Previous experience in drop wire installation, telecom, or utility work preferred.
- Familiarity with underground cable installation techniques (e.g., trenching, plowing, boring).
- Technical Skills:
- Knowledge of telecommunication systems, including copper and fiber-optic wiring.
- Experience using signal testers, splicing tools, and trenching equipment.
- Ability to read and interpret construction plans, schematics, and work orders.
- Safety Awareness:
- Understanding of OSHA regulations and safety practices related to underground work.
- Knowledge of utility location and “Call Before You Dig” guidelines.
- Physical Requirements:
- Ability to work outdoors in various weather conditions.
- Lift up to 50 lbs and perform physically demanding tasks such as bending, digging, and standing for long periods.
- Other Requirements:
- Valid driver’s license with a clean driving record.
- Willingness to travel to job sites as needed.
Preferred Qualifications:
- Certifications in cabling, fiber optics, or utility work (e.g., OSHA, NESC standards).
- Experience with plowing machines or trenching tools.
Compensation & Benefits:
- Competitive hourly wage or salary based on experience.
- Health, dental, and vision insurance.
- 401(k) retirement plan.
- Paid time off (PTO) and holidays.
- On-the-job training and career advancement opportunities.
Join our team and help ensure reliable telecommunications services through safe and efficient buried wire installations!
How to Apply:
Please submit a Resume and any additional information you think might be relevant.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Hartford, CT 06155 (Required)
Ability to Relocate:
- Hartford, CT 06155: Relocate before starting work (Required)
Willingness to travel:
- 75% (Required)
Work Location: In person
Salary : $20 - $25