Demo

Office Agent

Lufthansa Cargo AG
Atlanta, GA Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 3/24/2025

The Office Agent is responsible for the following tasks, among others :

  • Documentary Acceptances
  • Shipment Data Capture
  • Prioritization of Export Build-up and Import Breakdown
  • Preparation of Export and Import documentation (Manifest, AWBs)
  • Handling of irregularities (MSCA, MSAW, FDCA, damages)
  • Preparation NOTOC
  • Close out flight
  • Handling of irregularities (MSCA, MSAW, FDCA, damages)
  • Customer contact (Notify customer)
  • Hand over AWB and Docs to customer
  • Debit charges
  • Perform all other duties assigned or delegated by supervisors

Flight privileges, 15 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days

Are you ready to take off with us? You can know more about the requirements below :

  • High school diploma / GED or equivalent desirable
  • Experience in warehouse handling desirable
  • Fluency in English and other language required
  • Qualification according to CHM / GOM required
  • MS Office as user
  • Strong ability to work under pressure
  • Good adaptability
  • Good change management
  • Strong oral communication
  • Strong written communication
  • Strong conceptual thinking / procedure
  • Good conflict management skills
  • Strong customer orientation
  • Strong customer service
  • Strong professionalism
  • Excellent reliability
  • Strong responsibility
  • Excellent teamwork
  • Must be willing to work shifts
  • Must possess a legal work permit in the U.S.
  • CV / Resume and Cover Letter required
  • Company may provide relocation assistance
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