What are the responsibilities and job description for the Account Manager - Airline - Leisure and Specialty Sales position at Lufthansa?
Are you ready to drive revenue growth, boost yield, and elevate premium share in the Leisure Sales channel? Can you expand NDC distribution, grow SAF sales, and lead sustainability initiatives while building strong strategic partnerships?
If this sounds like your next challenge, we want to hear from you—apply now and make an impact!
Tasks
Your key responsibilities will include, but are not limited to:
To excel in this role, you will need a combination of the following qualifications:
If this sounds like your next challenge, we want to hear from you—apply now and make an impact!
Tasks
Your key responsibilities will include, but are not limited to:
- Achieve revenue/yield targets, including NDC share, SAF sales, and premium share in Leisure Sales
- Develop expertise in Global Leisure Products (Cruise, Marine, HUM) and internal coordination for multi-market accounts
- Manage account performance reporting and CRM updates
- Develop and execute business plans, conduct progress reviews, and track market trends
- Ensure compliance with contracts and procedures via StarPartners.com
- Utilize LHG sales tools (Tableau, Cheetah, AI programs) and support new tool development
- Coordinate activities with AJV partners and evaluate account RFI submissions
- Support sales strategies, incentives, and marketing actions
- Address technical issues with MOC (ATPCO, NDC, GDS)
- Perform other tasks and/or projects, as assigned
- Healthcare
- Employee Assistance Program
- Short Disability
- Flight privileges
- Long Disability
- Flex Holidays
- Life Insurance
- Commuter Benefits
- up to 60 Sick Days
- 401k plan
- Family Policy
- Education
- 15 Vacation Days
To excel in this role, you will need a combination of the following qualifications:
- High school diploma/GED required
- Bachelor’s degree required; Master’s desirable
- Minimum 3 years of business experience required; airline/cruise industry experience preferred
- Fluency in English required
- German skills desirable
- Strong knowledge of contracts, LH reservation system, sales tools, ticketing, and accounting processes
- Proficiency in MS Office and internet applications
- Strong analytical, problem-solving, negotiation, and communication skills
- Ability to work under pressure, adapt, and collaborate in diverse environments
- Customer-oriented with excellent judgment and business sense
- Must possess a legal permit to work in the U.S.
- Willingness to travel
- Must possess a valid driver’s license
- CV/Resume and Cover Letter required
- Company may provide relocation assistance
