What are the responsibilities and job description for the Customer Engineer position at Lufthansa?
Are you ready to soar to new heights in your career? Do you want to help us revolutionize aviation engineering?
If you are passionate about delivering exceptional customer experience and love to tackle complex technical challenges, this is your chance to take off!
Tasks
As the Customer Engineer , you will perform the following duties :
- Proactive familiarization with LHT component maintenance engineering, its processes and constant self-learning
- Support customer maintenance programs and requirements and translate into LHT processes
- Proactive engineering support and component performance review for assigned accounts
- Regular customer interface on topics such as reliability, suspect units, low time component performance
- Attend engineering and technical review meetings with customer (remote and on-site)
- Evaluate and present LHT / LTCS technical improvements to customer
- Work in and maintain various software systems and company e-tools to research, collect and analyze maintenance data
- Collaborate and work along with internal teams distributing technical knowledge and training when required
- All other duties as assigned or required
Requirements
To be successful in this role, you will need to have a combination of the below requirements :
Education
Professional experience
Technical competencies and other prerequisites
Languages
Industry knowledge
Expert knowledge
Computer skills
Environmental influences or other encumbrances
Aviation environment
About Lufthansa Technik Component Services LLC. Lufthansa Technik is the worldwide leading independent provider of maintenance, repair, overhaul and modification services for civil aircraft. With tailored maintenance programs and state-of-the-art repair methods we ensure the durable reliability and availability of our customers' aircraft fleets. We are an internationally-licensed maintenance, production and development company. With its six business units (Maintenance, Overhaul, Component Services, Engine Services, Landing Gear Services, and VIP Services and Innovation) the Lufthansa Technik Group offers its approximate 800 customers worldwide, a complete range of services round about aircraft technology.
