What are the responsibilities and job description for the New Business and SME Manager position at Lufthansa?
Ready to turn prospects into partnerships and make loyalty count?
Join us as Manager New Business and SME and turn potential into performance — your next big opportunity starts here.
If you're passionate about the aviation industry, this is your chance to soar!
Tasks
Your main tasks include, among others:
To thrive in this role, we value a combination of the following requirements:
Join us as Manager New Business and SME and turn potential into performance — your next big opportunity starts here.
If you're passionate about the aviation industry, this is your chance to soar!
Tasks
Your main tasks include, among others:
- Handle sales lead pipeline and respond to inquiries
- Prioritize and analyze sales leads from pre-qualified lists and databases
- Prepare and conduct sales calls using call scripts and templates
- Conduct welcome calls for new customers and document sales call outcomes
- Process converted sales leads in the CRM and review ongoing opportunities
- Activate and engage new corporate and agency accounts
- Monitor account activity and follow up on inactive accounts
- Identify corporate potential through database analysis
- Collaborate with Account Management on handovers and competition benchmarking
- Coordinate sales calls and manage an extended regional portfolio
- Participate in other duties as assigned
- Flight privileges
- Education
- Long Disability
- Employee Assistance Program
- up to 60 Sick Days
- Healthcare
- 401k plan
- Commuter Benefits
- Short Disability
- Life Insurance
- 15 Vacation Days
- Flex Holidays
- Family Policy
To thrive in this role, we value a combination of the following requirements:
- High school certificate or equivalent required
- Bachelor’s degree desirable
- Professional experience and expert knowledge desirable
- Fluent in English; German is a plus
- Strong analytical, strategic, and conceptual thinking
- Excellent commercial mindset and negotiation skills
- Proactive, independent, and confident approach
- Strong communication, interpersonal, and cooperation skills
- Customer-oriented, innovative, and open to change
- Structured and process-oriented with ability to manage complexity
- Must possess a legal work permit in the U.S.
- Must possess a valid driver's license
- CV/ Resume and Cover Letter required
- Company may provide relocation assistance
