What are the responsibilities and job description for the Floating Manager position at Luke Family of Brands?
CONVENIENCE STORE FLOATING MANAGER - JOB DESCRIPTION
Convenience Store Floating Manager Responsibilities:
The Convenience Store Floating Manager is responsible for managing the store in the absence of the Store Manager or Co-Manager at the C-Stores. The Convenience Store Floating Manager will cover any shifts that the district needs to be covered. The Convenience Store Floating Manager supervises employee performance and manages tasks in a practical and objective manner. The Convenience Store Floating Manager is efficient in problem-solving and can help and guide employees in execution of position checklists. The Convenience Store Floating Manager reports directly to the District Manager.
Convenience Store Floating Manager duties will include, but are not limited to:
- Assist customers with needs and demonstrate concern; master "suggestive selling
- Account for store inventory, inventory counts and control of expenses through the ordering of appropriate inventory levels
- Maintain relationships with customers, associates, and vendors, treating all fairly and with respect
- Responsible for ensuring all shifts are covered to meet business needs by contacting other managers/associates for help with coverage, getting proposed overtime approved by the District Manager, and/or covering the shift themselves
- Handle and act on all disciplinary issues/areas of concern according to Company policy; notify the Security Specialist in the event of loss of Company assets or suspected loss of Company assets
- Maintain general appearance and cleanliness of store premises; delegate duties as needed
- Effectively lead, train, motivate, and develop team members
- Maintain a safe and secure environment for all customers and associates; follow proper incident reporting procedures
- Possess a strong knowledge of store equipment, maintenance of store equipment, and contact maintenance when needed
- Responsible for daily paperwork, deposits, and cigarette counts, including accurate calculation of weekly payroll
- Understand, track, and manage waste
Experience/Qualifications:
- High School Diploma or GED equivalent
- Able to obtain ServSafe certification
- Able to obtain IDEM certification
- Portray a positive attitude and great work habits at all times
- Self-motivated; dependable
- Strong customer service skills Lift up to 50 pounds
- Stand for long periods of time, up to 10 hours
- Able to work effectively in a fast-paced environment while maintaining 100% customer focus
- Strong mathematics skills
Preferred Skills:
- Two (2) years of management experience
- Customer service experience
- Retail background
Hours:
The Convenience Store Floating Manager works a minimum of 45 hours per week. Open availability is required and there is a set schedule
Salary/lncome:
The Convenience Store Floating Manager is an exempt, salaried position
