What are the responsibilities and job description for the Insurance Customer Service Representative position at Luke Smith - State Farm Agency?
Company Overview: Luke Smith - State Farm Agency is a leading insurance provider seeking a motivated and skilled individual to join their team as a Licensed Insurance Customer Service Representative. This role plays a vital part in delivering exceptional customer service and supporting the success of our agency.
Salary and Benefits: As a member of our team, you will receive a competitive salary, plus bonus opportunities, paid time off, and valuable experience. You will also have the potential for growth and advancement within our office.
Job Description: As a Licensed Insurance Customer Service Representative, your primary responsibilities will include establishing strong customer relationships, providing prompt and accurate customer service, and using a customer-focused review process to educate customers about insurance options. You will work closely with our agents to deliver exceptional customer experiences and support business growth.
Required Skills and Qualifications: To be successful in this role, you must possess a Property & Casualty license, Life and Health license, and excellent interpersonal, communication, and organizational skills. Bilingual individuals are highly valued, and self-motivation, attention to detail, and problem-solving skills are essential.
Benefits: Our team offers a supportive and dynamic work environment, where you can grow and develop your skills. You will have the opportunity to work in a fast-paced setting, collaborate with experienced professionals, and contribute to the success of our agency.