What are the responsibilities and job description for the Deputy Program Manager position at LUKE?
Deputy Program Manager
Location: Hybrid/Corporate Office, San Antonio, TX
FLSA: Salary/Exempt
About Us:
Luke & Associates Inc. is a dynamic and growing organization providing top-tier solutions across various client sectors. We are committed to excellence in both our client interactions and the quality of service we deliver.
Position Overview:
We are seeking a dynamic Deputy Program Manager to lead key initiatives for the Defense Health Agency (DHA). This role is pivotal in managing extensive, geographically dispersed contracts that provide professional medical and support services, either supplementing existing staff or delivering comprehensive operational solutions in federal health facilities. The Deputy Program Manager will be responsible for overseeing client-based program operations, managing day-to-day project activities, and maintaining high levels of quality and client satisfaction. This is an exciting opportunity for an individual with experience in federal government projects who thrives in a fast-paced, dynamic environment.
Key Responsibilities:
- Oversee and manage the day-to-day operational aspects of projects and program scope
- Act as the primary point of contact between our company and DHA program officials, maintaining regular communication to update on program status and manage risks
- Coordinate, schedule, and direct support tasks and functions
- Oversee subcontract negotiations and manage subcontractor relationships to ensure timely and quality service delivery
- Mitigate and resolve any issues or problems that arise during the project lifecycle
- Ensure compliance with contract requirements and quality management systems (QMS)
- Maintain strong and positive relationships with clients to guarantee their satisfaction
- Work closely with Luke Corporate Support Personnel to streamline operations
- Ensure acceptable levels of profit and revenue across diverse clients and business lines
Preferred Qualifications:
- Bachelor’s degree in a technical or managerial discipline (or committed to completing a degree program) OR 4 years of relevant work experience
- 1 years of experience in federal government projects, either as a Supervisor, Department Manager, or highly technically qualified in the project discipline
- Strong analytical, written, oral, and presentation skills
Special Requirements/Skills:
- Ability to adapt in a fast-paced, deadline-driven environment
- Exceptional time management and multitasking skills
- Strong teamwork and interpersonal skills, with the ability to work with various personalities
- Comfortable with prioritizing multiple projects and meeting short notice deadlines
- High level of flexibility and adaptability
Why Join Us?
At Luke & Associates Inc., we believe in fostering a collaborative and supportive work environment. As part of our team, you will play a key role in delivering high-quality services to our clients, while developing your career in a rapidly evolving industry.
