What are the responsibilities and job description for the Support, Provincetown position at LUKES LOBSTER?
Job Details
Description
Luke’s Lobster is a Maine-inspired, fast-casual lobster shack known for its award-winning seafood rolls. Our seafood is traceable to its source, sustainably caught and processed by our own team to our own high standards.
Role – Busser/Dish – Provincetown
Compensation & Benefits
- $6.75/HR tips
- On Average, Luke’s Teammates can ear an additional $10-$15/HR when you factor in tips!
- Health Insurance Program, including Medical, Dental and Vision (if eligible)
- Option to join company-sponsored 401k plan after a 1-year waiting period
- Opportunities for advancement in a growing company
- Employee Discounts
- 1 free meal per shift (excludes lobster & alcohol)
- 25% off Luke’s Online Market
- Casual Work Environment, Flexible Scheduling, & Great Work/Life Balance
Do you care about working for an ethical, environmentally-focused company? Do you thrive working in a supportive and collaborative environment that values and solicits open and honest communication? Then you will love working at Luke’s Lobster! We believe all boats rise when you put people, community, and the environment at the heart of all decision-making.
Duties & Responsibilities
We offer delicious, high-quality seafood that our guests love. To make that happen you’ll be -
- Assisting fellow team members to ensure overall Guest satisfaction
- Removing used plates, glasses, cutlery and napkins from tables after Guests are finished eating
- Wiping up water spills, food stains and dirst from tables
- Straightening out the table after a guest leaves and resetting
- Replacing cutlery and glass ware in anticipation of new Guests
- Refilling paper napkins, salt and pepper shakers and any other depleted condiments on the dining table
- Refilling water glasses
- Bringing out orders if waitstaff are busy
- Handling cleaning of the dining area at close
- Demonstrating genuine hospitality while greeting and establishing rapport with the Guest
- Providing friendly and attentive service that makes Guests feel well taken care of
- Informing and enforce company policies (existing and updates)
- Maintaining a clean, organized establishment and abide by all state food safety and sanitation laws
- Communicating Luke's mission of serving sustainable, traceable seafood (We’re a certified B-Corp!) What does that mean? Check it out here: https://www.bcorporation.net/community/lukes-lobster
Qualifications
- 2 years experience as a busser/dishwasher in a high volume environment
- Attentiveness and patience for customers
- Ability to carry out the physical functions of the job
- Flexibility to work in shifts
- Expert problem solver who thrives under pressure
The Luke's Lobster Story
Luke’s Lobster was born out of the dream of Maine native and third-generation lobsterman, Luke Holden, to bring the quality lobster rolls of his youth to the big city. He and business partner, Ben Conniff, opened their first lobster shack in NYC’s East Village in October 2009. Now, 15 years later, Luke’s Lobster brings traceable, sustainable seafood to guests across the globe. We work directly with fishermen to hand pick the best seafood, bring it straight to our own seafood company in Saco, Maine and then ship directly to our shacks, grocery partners, and consumers. From the dock to our guests, we’ve cut out the middleman. This means higher quality, better tasting seafood for you to enjoy and a fairer price for our fishermen. We know our fishermen, we know where and how they fish, and we work together to protect our oceans for tomorrow.
We are proud and passionate about the work environment we have fostered and are excited to see it continue to grow. We value diversity, creativity, transparency and open communication from all levels. Please visit www.lukeslobster.com for more information.
Equal Opportunity Statement
Luke's Lobster provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to any status, including but not limited to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Luke's Lobster complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Luke's Lobster expressly prohibits all forms of workplace harassment. Improper interference with the ability of Luke's Lobster employees to perform their job duties may result in discipline up to and including discharge. Essential job functions include standing for sustained periods of time, lifting objects from lower to higher positions, ascending or descending stairs, and bending, crouching, and reaching to low and high places. Luke's Lobster is a participant of E-Verify.
Qualifications
Salary : $10 - $15