What are the responsibilities and job description for the Ecommerce Manager - Amazon Focus position at LUKi LAB?
Luki Lab is a fast-growing and award-winning toy company. We create and market a number of successful brands of toys and games sold at retail and online across the United States. As part of Strottman International, Luki Lab is focused on creativity, design and innovation. We are looking for a talented hands-on Amazon and Ecommerce Manager to help execute Ecommerce strategy under direction of the Vice President of Marketing, including managing our outside Amazon Agency and direct-to-consumer websites.
Key Responsibilities
- In coordination with our outside Amazon Agency, manages and updates our Luki Lab brands on Amazon. This includes : forecasting, new item set-up, photos, graphics, pricing, descriptions, promotions, managing FBA and FBM inventory levels, managing FBM shipments with our warehouse, monitoring orders and shipments between online channels and NetSuite.
- Manages and updates additional websites including : Walmart, lukilab.com and cavalldog.com.
- Manages and updates as directed the company website
- Sets up and distributes Luki Lab’s monthly newsletters to sales reps and B2B clients
- Customer Service – handles customer service as it relates to all online sales for Luki Lab. Works with Luki Lab Brand Marketing on filtering customer queries and issues to ensure the appropriate department response, responds / communicates directly to customers with input from internal departments, as necessary, and implements customer service management tool to ensure appropriate support
- Works with external IT partner on web hosting, content delivery networks, and other technologies affecting site performance
Position Requirements