What are the responsibilities and job description for the Client Relationship Manager position at Lulich & Attorneys?
Overview
We are seeking a dedicated and results-driven Client Manager to join our dynamic team. In this role, you will be responsible for managing client relationships, driving sales growth, and ensuring customer satisfaction. The ideal candidate will possess a strong background in technical sales and account management, with a passion for technology and the ability to communicate effectively with clients.
Duties
- Client Retention: develop strategies to retain and strengthen relationships with past clients, ensuring their ongoing satisfaction with products or services.
- Communication: maintain regular and proactive communication with past clients to address their needs, gather feedback, and provide relevant updates or offerings.
- Other Services: identify opportunities to inform and educate past clients about other services of the firm that are relevant to the past clients.
- Record Keeping: maintain accurate records of client interactions, feedback, and transactions to facilitate effective communication and further engagement.
- Collaboration: work closely with intake and marketing and the various departments to align strategies that are consistent messaging to past clients. The Client Relationship Manager plays a crucial role in maintaining positive relationships and driving additional value from past clients.
Skills
- Proven experience in technical sales or technology sales is essential.
- Strong account management skills with a focus on building long-term client relationships.
- Excellent communication skills, both verbal and written, with the ability to convey complex information clearly.
- Proficiency in Salesforce or similar CRM software for tracking sales activities and managing accounts.
- Ability to negotiate effectively while maintaining positive client relations.
- Strong leadership qualities that inspire teamwork and collaboration.
- Familiarity with market trends related to technology products and services.
If you are passionate about technology sales and have a knack for building lasting client relationships, we encourage you to apply for this exciting opportunity as a Client Manager.
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $50,000 - $55,000
