What are the responsibilities and job description for the Manager on Duty - H position at LUMA Hotels?
SALARY RANGE: $28.00/hour
WHAT WE OFFER
- Medical/Dental/Vision - Competitive Team Member contribution rates
- Holiday Pay (9 days)
- Vacation Pay - start accruing day 1 and get up to 2 weeks the first year!
- Sick Pay (in accordance with NYC ESTA)
- Life Insurance and AD&D
- Short Term Disability
- Voluntary Life Insurance and AD&D
- Voluntary Long-Term Disability
- Voluntary Hospital Insurance, Critical Illness insurance, and Accident Insurance
- 401(k) Savings Plan – 100% vested and match starting after 60 days
- Commuter Program
- Wellness Program
- Education Assistance Programs
- Employee Perks through Working Advantage
- Complimentary gym membership
- TripAdvisor yearly incentive program
MUST have a flexible schedule! AM/PM/Overnight, weekday and weekend shifts, and holidays are required.
JOB REQUIREMENTS:
- Flexible schedule. Open availability.
- Prior customer service experience preferred.
- Prior Front Desk Experience
JOIN OUR DYNAMIC TEAM!
At LUMA, we strive to be a beacon of modern hospitality, and an independent, illuminated choice for our guests. We refer to our employees as Talent as it takes your skills, knowledge, attitude and genuine hospitality to cultivate the hotel service culture. At LUMA we strongly believe that it is our Talent's responsibility to work together to exceed the expectations of our guest, owners, peers and community.
Being affiliated with a hotel that ranks in the Top 1% in the world, #2 in United States Hotels by TripAdvisor's Best of the Best Travelers' Choice Awards and holds a Top 10 position on TripAdvisor, can offer a phenomenal career advancement opportunity. The prestige achieved across a global reach sponsors a distinguished recognition that can create an optimistic work environment with a focus on excellence and customer satisfaction. Employees may benefit from being part of a team that consistently delivers exceptional service, which can lead to a sense of pride and accomplishment in their contributions.
JOB OVERVIEW
Responsible for monitoring and directing the activities of the hotel to ensure the safety and wellbeing of our guests & employees. Responsible for ensuring all departments on Pm and overnight shifts are running efficiently while maintaining a high level of service to our guests. Responsible to provide our guests with excellent service at the front desk from making arrival to departure. To respond to guests needs, requests and complaints.
LUMA Hotel Times Square is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call 646-952-6025 or email HRD, Zunachy Garcia at zunachy.garcia@lumahotels.com to let us know the nature of your request.
Salary : $28