What are the responsibilities and job description for the Client Representative- Urgent Hire position at Luma Marketing Group?
The Client Representative is responsible for fostering positive client relationships, maintaining client satisfaction, and driving sales through direct interaction with customers. This role involves understanding client needs, delivering personalized solutions, and ensuring a seamless experience from start to finish. The position is ideal for individuals with strong communication skills, a customer-centric mindset, and the ability to work in a fast-paced, results-driven environment.
Key Responsibilities:
- Build and maintain strong relationships with existing and potential clients, acting as the primary point of contact for all client inquiries and issues.
- Identify client needs and provide tailored solutions to drive sales and increase revenue. Participate in face-to-face meetings, presentations, and product demonstrations.
- Provide exceptional customer service by understanding and addressing client concerns, resolving issues promptly, and ensuring client satisfaction.
- Regularly communicate with clients and internal teams to ensure alignment on goals. Prepare reports on client interactions, sales metrics, and feedback.
- Handle client complaints or concerns in a professional manner, finding swift resolutions while maintaining a positive client relationship.
- Stay informed about the company’s products, services, and industry trends to effectively communicate with clients and answer any questions they may have.
- Work closely with the sales and marketing teams to support overall company objectives and participate in team meetings to share insights from the client-facing side.
Qualifications:
- Excellent communication, negotiation, and interpersonal skills.
- Ability to handle multiple clients and projects simultaneously.
- Strong problem-solving skills and attention to detail.
- Familiarity with CRM software and sales reporting tools is a plus.
Preferred Skills:
- Ability to work independently and as part of a team.
- Goal-oriented mindset with the ability to achieve targets.
- Proven track record of building and maintaining client relationships.
- Strong presentation and public speaking abilities.
Benefits:
- Competitive salary with performance-based bonuses.
- Opportunities for professional development and growth.
- Health and wellness benefits.
- Travel opportunities.
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This job is ideal for someone looking to engage directly with clients, combining sales and customer service in a dynamic, results-oriented environment.
Key Responsibilities:
- Build and maintain strong relationships with existing and potential clients, acting as the primary point of contact for all client inquiries and issues.
- Identify client needs and provide tailored solutions to drive sales and increase revenue. Participate in face-to-face meetings, presentations, and product demonstrations.
- Provide exceptional customer service by understanding and addressing client concerns, resolving issues promptly, and ensuring client satisfaction.
- Regularly communicate with clients and internal teams to ensure alignment on goals. Prepare reports on client interactions, sales metrics, and feedback.
- Handle client complaints or concerns in a professional manner, finding swift resolutions while maintaining a positive client relationship.
- Stay informed about the company’s products, services, and industry trends to effectively communicate with clients and answer any questions they may have.
- Work closely with the sales and marketing teams to support overall company objectives and participate in team meetings to share insights from the client-facing side.
Qualifications:
- Excellent communication, negotiation, and interpersonal skills.
- Ability to handle multiple clients and projects simultaneously.
- Strong problem-solving skills and attention to detail.
- Familiarity with CRM software and sales reporting tools is a plus.
Preferred Skills:
- Ability to work independently and as part of a team.
- Goal-oriented mindset with the ability to achieve targets.
- Proven track record of building and maintaining client relationships.
- Strong presentation and public speaking abilities.
Benefits:
- Competitive salary with performance-based bonuses.
- Opportunities for professional development and growth.
- Health and wellness benefits.
- Travel opportunities.
---
This job is ideal for someone looking to engage directly with clients, combining sales and customer service in a dynamic, results-oriented environment.
Salary : $600 - $1,300
