What are the responsibilities and job description for the Branch Manager position at Lumberman's Wholesale, INC?
Job Title: Branch Manager
Industry: Building Materials Distribution
Reports to: Management Team
About Us:
We a family-owned business with a 45-year legacy of success in the building material distribution industry. Our growth and longevity are attributed to our core values. We believe that our people are the key to our success, and we’ve built a strong team with long-tenured employees who are integral to our culture. Our commitment to providing high-quality materials and excellent customer service has earned us the trust and respect of our dealer network, and we are dedicated to growing our company through strong relationships and a focus on people. We sell to independent lumberyards, one-step roofing and siding customers, building supply companies, and big-box retailers.
Job Description:
We are seeking a highly motivated and experienced Branch Manager to oversee all aspects of our new branch operations. In this role, you will be responsible for driving both operational and sales performance while managing the P&L, staffing, and organizational structure of the branch. The ideal candidate will have a strong background in sales, leadership, and financial management, with a deep commitment to our core values. You will lead a team, build relationships with customers, and ensure that our branch grows to continue the overall success of the company.
Key Responsibilities:
- Sales Leadership:
o Implement and manage our sales strategy to drive revenue growth, expand market share, and meet branch sales goals.
o Build and maintain strong relationships with key customers, dealers, and their contractor customers.
o Lead and coach the sales team to ensure they are equipped to meet targets and deliver excellent customer service.
o Oversee the quotes for customers, ensuring accuracy and competitiveness.
o Identify new business opportunities and work with the team to capitalize on market trends.
- Financial and P&L Management:
o Will eventually take ownership of the branch’s P&L, including budgeting, forecasting, and cost control to ensure financial performance meets company targets.
o Monitor key financial metrics, track expenses, and implement corrective actions when necessary to maintain profitability.
o Ensure pricing strategies are aligned with company goals while remaining competitive in the market. New Branch Manager Job Description
- Staffing and Organizational Oversight:
o Oversee the hiring, training, and development of staff to build a high-performing and motivated team.
o Supervise employees and delegate effectively through key positions.
o Ensure that staffing levels are appropriate for branch needs and that roles are well-defined to meet customer demand.
o Provide leadership and mentorship to employees, ensuring ongoing professional development and growth.
o Foster a positive, inclusive, and accountable work culture that reflects the company’s values.
- Operational Excellence:
o Manage the day-to-day operations of the branch, ensuring smooth processes for inventory management, order fulfillment, shipping and receiving, and customer service.
o Maintain complete and accurate books and records for all business at the location.
o Monitor costs of all expenses.
o Ensure that branch operations align with company policies, procedures, and safety standards.
o Be prepared to step in and assist with tasks or roles as needed to ensure customer satisfaction and team success.
o Prepare, execute and post government required compliance forms.
- Customer Focus and Relationship Building:
o Prioritize customer satisfaction and ensure that the branch is consistently meeting or exceeding customer expectations
. o Actively seek customer feedback and implement improvements based on insights to strengthen long-term relationships.
- Live Out Core Values:
o Lead by example in embodying the core values in all aspects of the role.
o Make decisions that are aligned with the company’s ethical standards and long term business goals
. Qualifications:
- Proven experience in branch management, sales management, or a related leadership role within the building materials, distribution, or construction industry.
- Strong financial acumen and understanding of P&L responsibilities.
- Demonstrated success in driving sales growth and leading teams to achieve business objectives.
- Proficient personal computer skills of electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
- Ability to prioritize, organize, and delegate assignments.
- Excellent leadership, coaching, and team-building skills.
- Strong interpersonal and communication skills with the ability to build and maintain relationships with customers, team members, and leadership. New Branch Manager Job Description
- Knowledge of building materials and the construction industry is a plus.
- A commitment to maintaining a healthy work-life balance for both yourself and your team members.
- Ethical, honest, and with a natural ability to make decisions that are in line with company values.
- Valid Driver’s License.
- Forklift certification.
- Minimum overnight travel.
Why Work With Us:
- A People-Centered Culture:
We put the quality of our people first. We believe in hiring the right individuals who align with our values, and we work hard to create a meaningful place to work for everyone in our organization
. * Long-Term Career Opportunities: With 45 years in business, we are a stable and growing company that values long-term commitment and provides opportunities for advancement.
- Work-Life Balance: We understand the importance of balancing work and personal life. We foster a culture of empathy and accountability, ensuring that both the work and well being of our team members are prioritized.
- A Legacy of Success: Our history is a direct result of the amazing people who contribute to our company daily. Join our team and be part of a company that values relationships and long-term success.
- Compensation and benefits include: o Bonus incentive program o PTO is in addition to company closure between Christmas and New Years o Health, Dental and Vision coverage that includes spouse and family o Matching retirement plan o Employee Discount
- Independent & Family Owned How to Apply:
Please submit your resume and a brief cover letter explaining why you are a great fit for this role. We look forward to hearing from you!
Job Type: Full-time
Pay: $90,000.00 - $140,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Rogers, AR 72756 (Required)
Ability to Relocate:
- Rogers, AR 72756: Relocate before starting work (Required)
Work Location: In person
Salary : $90,000 - $140,000