What are the responsibilities and job description for the Branch Manager position at Lumbermens?
WHO WE ARE :
Headquartered in Grand Rapids, Michigan since 1955, Lumbermen's operates in Michigan, Ohio, Indiana, Kentucky, and Minnesota. A leading distributor and manufacturer, we are driven by our mission to enrich lives by intentionally caring for all who experience us. We are employee owned, and relationship powered.
POSITION SUMMARY :
The Branch Manager will oversee both the office and warehouse staff and play a critical leadership role, ensuring seamless coordination between the two teams to achieve operational efficiency. This individual is responsible for managing day-to-day operations in Toledo, ensuring the timely processing of orders, and maintaining accurate inventory records while also fostering a positive work environment. In collaboration with the Regional Sales Manager, the Branch Manager provides guidance and support to office staff on administrative tasks, customer service, and sales activities, while also supervising warehouse personnel to ensure safety, productivity, and the proper handling of goods. By balancing strategic planning with hands-on oversight, the Branch Manager ensures that both departments work harmoniously towards the overall goals of the business. The primary responsibilities for this position include :
- Modeling and communicating Lumbermen's mission, vision, and promise to all employee owners
- Providing operational and functional team leadership and direction in the Toledo division. Done in Collaboration with the Regional Sales Manager.
- Recruiting, hiring, training and developing an exceptional operational and functional team
- Setting operational goals, tracking progress, and making necessary changes to meet those goals
- Managing, providing ongoing feedback to, and facilitating performance check ins for all Operational and Office Toledo division employee owners
- Monitoring key operational performance measures such as : service quality, expense budgets, adherence to labor budgets, and other productivity measures
- Analyzing capital expenditures and preparing expenditure justifications
- Working collaboratively with the Regional Sales Manager in Managing divisional Profit and Loss and working to improve efficiency and increase revenue
- Ensuring compliance with safety / OSHA / DOT regulations
- Overseeing fleet maintenance in conjunction with transportation team
- Drive and model Lumbermen's Safety Program and initiatives to ensure employee owner safety
- Ensuring compliance with corporate policies and procedures
- Modeling and leading a culture of continuous improvement using lean principles and encouraging the sharing of ideas and suggestions
- Acting as a process improvement champion
At Lumbermen's, we pride ourselves on treating our customers like family and delivering exceptional service. It's crucial that the person selected to fill this role is highly organized and detail-oriented, service-minded, a strong and friendly communicator, and comfortable working in a fast-paced environment.
Ideal candidates for this role have a combination of demonstrated leadership and business acumen in both finance and operations.
REQUIRED EDUCATION / EXPERIENCE :
PERSONAL ATTRIBUTES
REQUIRED SKILLS :
WHAT WE OFFER :
Lumbermen's exists to enrich the lives of people by intentionally caring for all who experience us. You will experience a different kind of work environment and "family" here and help live out the Lumbermen's promises of committing to those who count on us, doing what's right, exercising sound business practices, and earning consideration. Other benefits include :
Lumbermen's is proud to be a drug and alcohol-free workplace. In addition, Lumbermen's will not discriminate against any employee or candidate because of race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or protected veteran status. We participate in E-Verify.
