Lead Budtender

The Company

We aren’t like other Cannabis brands. We’re actually our own brand. Lume Cannabis Co. is a fully vertical cannabis brand operating out of Troy, Michigan. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. Our brand is rooted in quality – it is reflected in everything we do, from our industry-leading cultivation facility and unmatched product, to our ultra-premium retail stores and revolutionary consumer experience. We control the entire process from start to finish, so we can ensure its exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.

The Position

The Lead Luminary – Key Holder is responsible for creating a world class customer experience for every customer. The role reports to the Store Manager works with store Budtenders (Lumenaries) in carrying out all retail operations in the store, including, but not limited to, register operations, customer service, store appearance and displays, and employee interactions, and by performing other functions as assigned.

The Responsibilities

• Supervise activities of the provisioning center team in conjunction with the Store Manager and Assistant Store Manager
• Deal with issues that arise from employees or customers (complaints, grievances etc.)
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Ensure compliance with state regulations, policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Maintain compliance with security, inventory management and local and state regulations
• Assist, as needed, in fulfillment and curbside operations to ensure proper inventory management and control and exceptional customer service
• Ensure the safety and satisfaction of both the patients and employees
• Education staff on cannabis strains, edibles, concentrates, and consumption mechanisms
• Maintain in-depth knowledge of products and strains industry-wide and in the store
• Be a shining example of good behavior and high performance

The Qualifications

• 2 years of experience in a retail management environment
• 2 years of cannabis related retail experience preferred
• College degree preferred; High School diploma required
• Proven successful experience as a retail leader
• Excellent interpersonal communication skills
• Accountability for self and others
• Balanced and intuitive decision making
• Practical and proactive thinking
• Maintain organized workplace

Additional Requirements

• Minimum of 21 years of age
• Must pass any and all required background checks
• Must remain compliant with all state and company rules and regulations
• Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Location: In person

Salary : $18