What are the responsibilities and job description for the Customer Sales Specialist position at Lumen Executive Group?
At Lumen Executive Group, we are committed to creating a dynamic work environment that drives meaningful change through every customer interaction. Partnering with one of the nation’s leading telecommunications brands, we bring top-tier services directly to consumers in the Stockton area, ensuring they stay connected in today’s fast-paced world. As customer awareness grows and demand for our services rises, we are expanding our Customer Sales Specialist team to meet these needs.
In this role, the Customer Sales Specialist will provide tailored wireless solutions, assist customers in making informed decisions, and contribute to our mission of delivering telecommunications services to under-served communities.We take pride in our collaborative culture, offering opportunities for community engagement, professional development, and mentorship from a supportive management team. Our Customer Sales Specialist team is made up of driven, passionate individuals who are eager to make a lasting impact.
Responsibilities as a Customer Sales Specialist:
- Communicate clearly with customers while maintaining composure, resolving concerns, and overcoming challenges as needed to ensure customer satisfaction
- Properly prepare for customers by developing proposals, preparing for objections, and attending daily sales meetings
- Engage in the sales process with each customer from start to finish for a clear and efficient close on the sale, increasing company profit margins
- Utilize company-generated leads and proprietary systems to discover and cultivate fresh channels for sales prospects
- Confidently present new telecommunications campaign ideas to the sales and management team, using data to support decisions and stay aligned with industry trends
- Educate consumers on how our services can improve their communication with friends and family
- Efficiently navigate order entry system and schedule dates as necessary
Requirements as a Customer Sales Specialist:
- Prior experience in sales, customer service, retail, or client relations is a plus
- Excellent organizational skills and attention to detail
- Self-starter who approaches their profession with integrity and passion
- Enthusiasm for making a difference in consumer's lives
- Highly persuasive, customer-centric, courteous, self-disciplined, and honest work ethic
- Excellent presentation and persuasive skills with the drive to continuously improve customer satisfaction and sales performance
- Sales-focused mindset and unwavering determination to consistently surpass sales targets
Job Type: Full-time
Pay: $45,207.47 - $54,443.40 per year
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $45,207 - $54,443
