Account Manager Senior - Desk Based Sales

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

A seasoned sales professional responsible for developing and enhancing their assigned territory through new sales and brand awareness within a defined territory. Expected to sell the Lumen portfolio of products, services and solutions from a desk-based position, with some field engagement, targeting mostly new logo acquisition and development through well-supported sales and prospecting motions.

As part of the professional growth and development, the role may require mentoring and coaching of 1-3 account managers / teammates as part of a leadership path within the company.

The Main Responsibilities

Desk-based prospecting, selling and account management into assigned customers. Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc. Meet assigned monthly sales quotas.

Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue. Leverage the broader sales resource eco-system to drive high impact opportunities.

Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call.

Engage internal resources and support personnel to provide an exceptional customer experience. Proactively solve sales obstacles and customer challenges.

Effectively navigate company systems and tools to provide customers with timely quotes, follow up.

Maintain updated sales stages and accurate notes in Salesforce.com.

Take ownership in the sales performance and success outcomes of your mentored peers through weekly meetings, individual training and coaching. Create and maintain account plans as required.

Provide activity reports as required, forecast and commit monthly sales volume accurately.

Mentor teammates and lead by example with a strong attitude, high energy and leadership characteristics.

Enhance and develop knowledge of new technologies and selling points to build strong career and serve as effective resource to your customers.

What We Look For in a Candidate

5-7 years sales experience

Experience selling telecom / telecom solutions, experirence has a team leader

Advanced sales experience in a similar desk-based or inside / outside role. Experience selling similar products and solutions.

Ability to conduct an efficient sales call or web-conference.

History developing new accounts and opening new sales territories.

Work with urgency through all aspects of the sales cycle through closing.

Work daily with integrity and follow the Lumen Unifying Principles.

Persuasive selling skills and prospecting skills (cold calling, e-mail, social media, etc).

Positive, effective communicator. A team player and open to coaching opportunities.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges :

54,170.00 - $72,219.00 in these states : AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

56,879.00 - $75,831.00 in these states : CO, HI, MI, MN, NC, NH, NV, OR, and RI.

59,588.00 - $79,443.00 in these states : AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and / or sales compensation) as you move through the selection process.

Learn more about Lumen's :

Benefits (https : / / jobs.lumen.com / global / en / benefits-statement)

Bonus Structure

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition # : 337122

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and / or motor vehicle reports and / or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https : / / jobs.lumen.com / global / en / faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

03 / 08 / 2025

Salary : $54,170 - $72,219