UX Designer

Lumen UX Designer - Providence, Rhode Island Lumen connects the world. We are igniting business growth by connecting people, data, and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust, and transparency. People power progress.Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.The RoleAs the Web team, we continuously enhance Lumen's digital presence by crafting optimized journeys and experiences for diverse audiences (campaigns, personas) and traffic sources (paid, owned, earned). Our goal is to boost .com engagement through personalized content, persona-based marketing, and SEO, all based on data. We also aim to elevate .com functionality by integrating next-gen AI solutions.We are seeking an energetic and talented UX Designer to join our nimble, data-driven, and fully distributed internal Creative team. This individual will play a crucial role in creating an outstanding digital experience on Lumen.com by generating wireframes, prototyping, writing requirements, conducting user testing, analyzing data, and compiling relatable findings. The ideal candidate will be a collaborative team member who enhances our user experiences as we build new capabilities and work to communicate and share Lumen’s commitment as a technology leader.LocationThis is a remote opportunity open to candidates located anywhere in the U.S.The Main ResponsibilitiesDesign wireframes for Lumen.com with attention to KPIs, improved customer experience, scalable responsive design, and B2B best practices and patterns.Create interactive prototypes for user testing.Define and communicate interaction specifications for development team as new / updated components arise.Leverage user testing data alongside behavioral analytics to inform digital designs.Work cross-functionally to drive elegant UX design & feasible customer solutions from early concept through final implementation.Adhere to and contribute to the broader Lumen.com design system, as well as using data to drive design decisions.Learn and utilize new applications relating to design, user testing, data analytics, and / or e-commerce.Analyze page performance and make recommendations for optimizations.Familiarity with Adobe XD, Figma, user testing, Quantum Metric, Adobe Analytics and / or PowerPoint is a plus.What We Look For in a CandidateBachelor’s degree or equivalent work experience in design, human factors, or related field.3 year’s professional work experience in UX design.Proficiency with UX design software & project management tools, especially Adobe XD or Figma, WorkFront and Usertesting.Ability to manage and balance multiple strategic priorities and projects.Ability to analyze data and determine recommendations based on findings.Demonstrated ability to gather input from a variety of stakeholders and effectively work with cross-functional teams to achieve results.Excellent understanding of user experience design and research techniques, principles and best practices, with ability to effectively provide feedback to peers, copywriters and visual designers.Strong verbal and written communications skills including the ability to synthesize complex information and communicate effectively with product team, creative team members and web operations.Passion for innovation and pushing / challenging the thinking of our team.Preferred Qualifications : Experience with design of B2B websites designed to drive sales-assisted lead generation and e-commerce.Experience working in the technology industry.Understanding of Adobe Experience Manager CMS and HTML and Analytics tools.CompensationThis information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.Location Based Pay Ranges : $66,375 - $88,500 in these states : AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.$69,694 - $92,925 in these states : CO, HI, MI, MN, NC, NH, NV, OR, and RI.$73,013 - $97,350 in these states : AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.DisclaimerThe job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.#J-18808-Ljbffr

Salary : $66,375 - $88,500