What are the responsibilities and job description for the Instructor Trainer position at Lumen Solutions Group Inc.?
Job Title: Instructor Trainer
Location: Austin, TX-Hybrid(2 days onsite in a week)
Employment Type: Contract
Position Overview:
The Administrative Applications team is seeking Instructor Trainer Contractors to support the development and delivery of training initiatives for our enterprise Grants Management System (GMS) built on Salesforce. The successful candidates will be responsible for designing and delivering comprehensive training content to a diverse group of system users, including internal agency staff, external stakeholders, and system administrators.
This role involves creating engaging training materials—both written and recorded—and delivering scenario-based learning experiences tailored to user roles. Candidates must be comfortable with in-person instruction when required and skilled in utilizing various training methodologies and technologies.
Key Responsibilities:
- Develop, design, and deliver training content, including:
- Written manuals and quick reference guides
- Recorded webinars and video tutorials
- Scenario-based and role-specific exercises
- Facilitate engaging live and virtual training sessions for:
- Internal agency users
- External partners and stakeholders
- System administrators and support staff
- Collaborate with the GMS technical and functional teams to stay current on system updates and features
- Use instructional design best practices to create learner-centered materials
- Gather feedback and evaluate training effectiveness; adjust materials accordingly
- Assist with training logistics, scheduling, and participant support
Required Qualifications:
- Proven experience as a training instructor, instructional designer, or similar role
- Strong knowledge of training methods, including e-learning and blended learning models
- Expertise in curriculum development and instructional design
- Experience creating training content for Information Technology systems
- Bachelor’s degree in Education, Instructional Design, Communications, or related field
- Excellent written communication and presentation skills
- Proficiency with tools such as PowerPoint, Camtasia, Articulate, Adobe Captivate, or similar
- Ability to adapt content and delivery to a variety of audiences and learning styles
