Support Services Program Manager

Scope of Services

The scope of the proposed services will include the following:

• Develop and implement a continuous education and improvement plan for junior and senior application developers.
• Research and evaluate new application development technologies and trends.
• Assess the viability of new technologies by incorporating into identified proof-of-concept applications.
• Provide day-to-day project management support for assigned applications.
• Monitor project progress, identify potential issues, and implement corrective actions.
• Establish and implement application development standards to ensure consistency and quality.
• Provide training to staff on new technologies and development methodologies.
  
  

Mandatory Expertise And/or Relevant Experience

• Strong knowledge of project management methodologies.
• Practical experience in the software development life cycle.
• Strong familiarity with project modification processes.
• Experience in evaluating new technologies for best ROI.
• Skilled in managing organizational change, overcoming resistance, and driving adoption of new technologies and processes.
• Ability to effectively communicate technical information to both technical and non-technical audiences.
  
  

Desirable (Not Mandatory) Expertise And/or Experience

• Experience with project management tools.
• Experience in mentoring or coaching team members.
• Agile methodologies certifications.
• CompTIA certifications.
  
  

***Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumen’s client, allowing the user access to the required systems and technology.***

Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.