What are the responsibilities and job description for the Lead Product Manager position at Lumen?
Lumen connects the world. We are igniting business growth by connecting people, data, and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust, and transparency. People power progress.
Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Product Manager for the UC&C (Unified Communications & Collaboration) portfolio and CCS (Customer Contact Solutions) will be responsible for managing a program that encompasses orders and billing across multiple products. The successful candidate will ensure there is no revenue leakage and will perform manual billing as needed. This role requires collaboration with cross-functional teams to resolve any issues that may arise.
The Main Responsibilities
- Tracking Orders : Monitor and track orders across multiple products to ensure accuracy and completeness.
- Issue Resolution : Work with cross-functional teams, including Sales, Offer Management, IT, and Billing, to identify and resolve issues promptly.
- Manual Billing : Perform manual billing tasks as required to ensure timely and accurate invoicing.
- Revenue Assurance : Ensure there is no revenue leakage by implementing and maintaining effective billing processes.
- Cross-functional Collaboration : Engage with various departments to streamline processes and enhance efficiency.
- Reporting : Generate and analyze reports to track performance metrics and identify areas for improvement.
- Process Improvement : Continuously seek opportunities to improve billing and order management processes.
What We Look For in a Candidate
Preferred Qualifications
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
99,390 - $132,510 in these states : AZ, AL, AR, FL, GA, ID, IN, IA, KS, KY, LA, ME, MO, MS, MT, NE, NM, ND, OH, OK, PA, SC, SD, TN, UT, VT, WV, WI, and WY.
104,360 - $139,140 in these states : CO, HI, MI, MN, NV, NH, NC, OR, and RI.
109,330 - $145,770 in these states : AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications, and other business needs.
Requisition # : 336089
If you are selected for a position, there will be a background screen, which may include checks for criminal records and / or motor vehicle reports and / or drug screening, depending on the position requirements.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments, or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
J-18808-Ljbffr
Salary : $99,390 - $132,510
