Want a fast-paced, rewarding career at a fast-growing, global tech company?
Luminance is a young AI company that is growing rapidly : today, Luminance’s technology is helping over 600 customers in 70 countries globally. With ambitious growth plans, we are looking for bright, passionate and hungry people across a wide range of roles.
To apply, send your CV and cover letter indicating the opportunity you are interested in to recruitment@luminance.com - join us in shaping the future of AI technology.
Employee Benefits
- Modern offices that are located in the heart of London, Cambridge and New York
- Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year
- Paid one month sabbatical after three years' employment
Job Description
This is a fantastic opportunity to join the market-leading UK AI company, Luminance. Combining technical understanding and excellent written communication skills, the Technical Writer will take ownership of Luminance’s technical documentation, end user guides, and supporting materials. Your audience will be both customers of Luminance, and internal technical staff. You will be responsible for personally writing high quality documentation, and also coaching other members of the tech team to improve standards and consistency.
Responsibilities
Develop and maintain high quality and comprehensive documentation to improve overall end user experience, and to improve efficiency of internal teamsTranslate complex information to language which is concise and meaningful to a userAchieve an intimate understanding of our products, especially product use cases and legal workflows, to create content relevant to end usersConsolidate existing documentation, and discover and make consistent documentation from knowledge which has built up within teamsWork alongside developers and support / operations team members to understand technical details and operational processes, and prioritise the most relevant and impactful areas to invest in documentation enhancementsTrain and coach developers and site reliability engineers to write high quality documentation as part of the software development lifecycleBuild and grow a central ‘hub’ of internal and external documentation, and work with internal system development teams to continuously enhance our user documentation portalCollaborate with the Product team on the production of user guidesCollaborate with sales and product specialists to validate best practices and legal user flows, and with the marketing department to ensure external documentation is consistent in branding and styleDesired Skills
If you are excited about this role but your skill or experience doesn’t perfectly align with the job description, we encourage you to apply anyway. At Luminance we are dedicated to building and promoting an inclusive workplace where everyone can flourish. You might just be who we’re looking for, for this role or another – enthusiasm is by far the most important requirement for any applicant to Luminance!Requirements
Graduated with a minimum 2 : 1 preferably (but not essential) in a STEM subjectAt least two years’ demonstrable experience in technical writing for a software, technology or scientific organisationTechnical literacy and fluency with MS OfficeExcellent written capabilities and attention to detail, and an excellent grasp of written EnglishAbility to explain complex concepts in a concise and simple mannerOrganised with excellent time management skills, and ability to prioritise work effectively with multiple stakeholdersProven ability to work in an innovative fast-paced environment, with a ‘yes we can’ attitudeJ-18808-Ljbffr
