What are the responsibilities and job description for the Supervisor, Credit and Collections position at Luminex Corporation?
Supervisor, Credit and Collections
Austin, TX, USA
Req #2578
Thursday, March 30, 2023
Luminex, a DiaSorin Company is seeking dedicated and talented individuals with a proactive and positive 'can-do' attitude to join our team. If changing the diagnostic landscape and revolutionizing patient care sounds like something you would like to be a part of, we invite you to apply today! Together, we can help healthcare providers improve patient outcomes, make a difference in fighting the COVID-19 outbreak, and tackle the world's most pressing health issues. You can learn more about our values, mission, and vision by visiting our website.
Job Posting
Company is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.
Company is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.
A Brief Overview
The Supervisor, Credit and Collections will be responsible for supervising all functions related to the collection of accounts receivable. He/she will exercise sound decision-making authority consistent with company policy and procedures. The Supervisor, Credit and Collections will develop staff, and review, as well as overseeing daily interaction with external customers as well as internal departments across the organization.
What you will do
- Supervises the duties of the Credit and Collection team which includes allocation of workload, problem resolution, and skill development.
- Fosters positive working relationships and communication with departments across the organization and external customers; works closely with sales team to understand customer needs and requirements.
- Oversees the ongoing processing and/or review of all invoices, oversees customer collections, reviews and approves invoice adjustments and credit memos, and handles first level customer complaints.
- Exhibits sound judgment when working with customers and business managers to establish payment plans, release orders on credit hold, and resolve customer disputes.
- Ensures the accurate coding of all invoices as it relates to the financial system and revenue recognition policies.
- Ensures the Accounts Receivable process is compliant with internal processes and procedures.
- Supervises the monthly closing of the Accounts Receivable ledger, including the closing of Oracle modules, review of accounting data, and posting to the general ledger.
- Monitors requests sent to the shared Billing mailbox and delegates tasks as needed.
- Serves as backup for cash posting, credit card payments and wire payments as needed.
- Other duties as assigned.
Education Qualifications
- Bachelor's Degree Bachelor's Degree or equivalent work experience required or
Experience Qualifications
- 3 Years Management or leadership role required
- 1 Years oracle Financials R12 experience preferred
- 1 Years Experience in manufacturing environment preferred
- 1 Years Salesforce experience preferred
Training and Skills
- High energy leader with excellent oral and written communication skills (High proficiency)
- Ability to work under pressure and meet tight deadlines (High proficiency)
- Ability to effectively interact with customers and internal departments to resolve issues while maintaining positive customer relations (High proficiency)
- Computer skills (Microsoft Windows and Office programs) (High proficiency)
Travel Requirements
- 10% Travel may be required
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
Luminex Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status of an otherwise qualified individual, citizenship status, membership or application for membership in a uniformed service, or any other protected characteristic or category protected by applicable law.
Other details
- Job Family US
- Pay Type Salary
- Employment Indicator Regular
- Required Education Bachelor's Degree
- Austin, TX, USA
Luminex Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, clor, religion, sex, age, gender, sexual orientation, gender identity and/or expression, genetic information, national orgin, disability status of an otherwise qualified individual, citizenship status, or status as a protected Veteran, or any other protected characteristic or category protected by applicable law.
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