Financial Coordinator

Anne Arundel Medical Center

Title:  Financial Coordinator

Department: Cardiopulmonary Rehabilitation

Reports To:  Manager

Cost Center/Job Code:  20000-20032-000706

FLSA Status: Non-Exempt

Position Objective:

Protects the hospital from losses by ensuring 100% insurance verification and authorization is obtained for outpatient admissions for Cardiac and Pulmonary Rehabilitation. Works with patients, and their family to understand the extent of financial responsibility. To assist and guide customers through available programs and funding for assistance with payment for medical services. Manage processes for customers applying for Medicaid program.

Essential Job Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Identifies patients without adequate health insurance.

Provides financial responsibility information to patients, family members or physician practice. Communicate hospital payment policy and when necessary recommends funding program to benefit the patient and hospital. Insurance Verification.

Takes initiative to ensure 100% of outpatient cardiac and pulmonary rehabilitation patients’ insurances’ and obtains authorization.

Documents in the electronic medical record system in accordance with PFS policies and procedures; communicates updates any pertinent information in a timely manner.

Resets insurance and other data fields with corrections and communicates using reminder system to team leaders for billing.

Scheduling of patient intake evaluation appointments and reoccurring appointments in EPIC.

Getting charts prepared for clinicians prior to the patient arrival.

Communicate with physician’s office staff to ensure all required patient records are present for review.

Assist with data collection for American Association of Cardiovascular and Pulmonary Rehabilitation program certifications and for Medicare requirements. 

Educational/Experience Requirements:

Required Minimum Education: High School diploma or equivalent required.

Required Minimum Experience:

Numerical skills and previous Billing/Accounts receivable systems experience required. Excellent verbal and written communication skills.

Prior experience with EPIC Electronic Medical Records and being familiar with Medicare, Blue Cross, Aetna, Medicaid, other insurance preferred.

Experience with Microsoft Office programs including WORD, Excel, and PowerPoint preferred.

Required License/Certifications:

CHAA, CHAM, or other certification preferred.

Knowledge, Skills, Abilities:

Must be able to work in a fast paced environment and able to interface with large volumes of patients throughout the day.  

Working Conditions, Equipment, Physical Demands:

_{Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.}

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

The above job description is an overview of the functions and requirements for this position.  This document is not intended to be an exhaustive list encompassing eve

ry duty and requirement of this position; your supervisor may assign other duties as deemed necessary