What are the responsibilities and job description for the Computer Systems Analyst position at Lumix Technologies, LLC?
Job Summary
Want to work for a dynamic company and team with room for advancement? Come join our growing company as a Computer Systems Analyst. Lumix Technologies desires to hire a motivated and skilled Computer Systems Analyst who can combine their technical expertise with excellent customer service to ensure the smooth operation of computer systems, networks, and associated hardware. The ideal candidate will provide help desk support, configure and install computer systems, and assist with troubleshooting IT related issues.
Responsibilities
- Help Desk Support:
- Provide first-line technical support to end-users, resolving hardware, software, and network issues promptly.
- Document issues and resolutions for future reference.
- Computer Configuration and Installation:
- Set up and configure computers for new and existing employees.
- Travel to company locations to install and set up hardware, including printers, scanners, and copiers.
- User Account Management:
- Create, modify, and deactivate user accounts in accordance with company policies.
- Assist with email configuration and access for users.
- Hardware and Network Troubleshooting:
- Diagnose and resolve hardware malfunctions, network connectivity issues, and software errors.
- Perform basic repairs and coordinate with external vendors for advanced repairs if needed.
- Peripheral Setup and Maintenance:
- Set up and maintain peripherals such as printers, scanners, and copiers.
- Ensure all devices are connected to the network and functioning optimally.
- Documentation and Reporting:
- Maintain accurate records of installations, configurations, and system changes.
- Report recurring technical issues and recommend solutions.
Skills
- Basic understanding of Windows operating systems, Microsoft Office Suite, and email platforms.
- Familiarity with diagnosing and resolving network issues.
- Understanding of computer science principles related to operating systems.
- Ability to analyze problems and develop effective solutions.
- Excellent communication and customer service skills for collaborating with technical and non-technical stakeholders.
- Ability to work independently and as part of a team.
- Strong organizational and time-management abilities.
Join our team as a Systems Analyst where your expertise will contribute significantly to our technological advancements!
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Overtime
Education:
- Associate (Required)
Experience:
- IT Support or similar role: 1 year (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Little Rock, AR 72201 (Preferred)
Ability to Relocate:
- Little Rock, AR 72201: Relocate before starting work (Required)
Willingness to travel:
- 25% (Required)
Work Location: In person
Salary : $45,000 - $55,000