What are the responsibilities and job description for the NOC Engineer I - Outage Management (1st Shift: 7am-4pm) position at Lumos Networks?
NOC Engineer I - Outage Management (1st Shift : 7am-4pm)
High Point, NC, USA
- Virtual
Req #1999
Thursday, January 23, 2025
Lumos is looking for full-time NOC Engineers - NOC Engineer I - Outage Management. Availability is across multiple shifts (1st, 2nd, and 3rd) and fully remote within Lumos's Markets. If you have 2-5 years' experience in a NOC at a telecommunications service provider who's excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we're harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you!
Our NOC makes sure that Lumos's technologies are optimized and performing 99.99% of the time. The NOC Engineer I - Outage Management plays a critical role making sure we meet that commitment across our Core and Access Broadband Networks to include Transport, IP, Voice, and Ethernet.
Employs deep telecommunications network experience and working knowledge of commonly used concepts, practices, and procedures to work as outlined in the Technology Skills Matrix (
1st Shift : 7am-4pm with one hour lunch.
Company Summary
Lumos provides 100% Fiber-Optic Internet access to more than 375,000 homes and businesses in Virginia, North Carolina, and South Carolina and has recently announced expansion into Ohio and Kentucky.
We believe that the possibilities of tomorrow can't be built on the infrastructure of yesterday. That's why we're building a 100% Fiber Optic network from the ground up for families, businesses, and communities, backed by local, expert customer service. An Internet built for that most hopeful of all things - the future. Because whatever the future holds, Lumos makes it faster.
Our Mission and Values
At Lumos, we are driven by our commitment to a brighter tomorrow . We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can't be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone.
We believe that the past is over, and the future is fast. That's why we are who we are : the disruptors of the status quo. Guided by our purpose and startup mindset , we step up, move first, and adapt as we go. Here, there's no hierarchy, only hustle.
We are all servant leaders , confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.
We're passionate about our customers' experience . Their futures don't stand still, and neither do ours. We'll never stop reinventing ourselves to meet our customers' evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people's lives.
Essential Functions
Knowledge, Skills, and Abilities Required
Other Experience & Requirements
Technology Skill Matrix
Data
Transport
Extensive experience with Ethernet / TCP / IP Networking. Must have detailed understanding of IEEE and ITU standards for FTTH & GPON technologies.
Ability to Move, Add, Change and Delete circuits in Digital Cross Connect Systems and MUX systems using TL1 and etc.
SNMP, UDP, IMAP, DNS, RADIUS (AAA), LDAP, NTP and SMTP
Intermediate TDM, SONET, Optical Fiber, CWDM / DWDM experience.
Ethernet and Mobile Backhaul Experience is desired.
OTN, ROADM, SONET, cross connect provisioning and signal grooming.
Experience working with MPLS and designing layer 2 and layer 3 private networks, including programming and testing VPN.
Experience with various protection and switching methodology to include UPSR / BLSR.
Ability to completely design, build, program, deploy, and document new IP services from a network core to multiple customer sites.
BTI, CISCO, CIENA, Infinera Transport experience.
Must have a thorough knowledge of the OSI model and how it pertains to various transmission protocols, and multi-protocol routing including VRF, VPN, EIGRP, BGP, OSPF, VPLS, and VPRN.
Ability to perform software and hardware upgrades as necessary in all TDM, SONET and DWDM systems throughout Lumos.
Benefits & Perks
Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.
We have :
At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.
We are proud to be an EEO / AA employer M / F / D / V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Other details
Infrastructure and Supply Chain
Salary
Apply Now
Share this job :
