Manager - OSP Strategy & Implementation

Lumos is looking for a full-time Manager - OSP Strategy & Implementation! If you’re a project management leader in telecommunications and FTTH who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you!   Lumos’s Manager - OSP Strategy & Implementation leads our team of Outside Plant (OSP) Delivery Project Managers who lead technical projects to build our 100% FTTH Network throughout the communities we serve. This position requires a combination of strong leadership, business, and communication skills. Demonstrated Project Management experience is essential for success, with an understanding of task management, engineering & construction processes, budget monitoring, and reporting. This leadership role requires an independent self-starter who can interact with leaders at all levels and works across business units to ensure customer satisfaction.   *** Fully remote within Lumos markets.***   Company Summary   Lumos provides 100% Fiber-Optic Internet access to more than 375,000 homes and businesses in Virginia, North Carolina, and South Carolina and has recently announced expansion into Ohio, Illinois, Kentucky, and Alabama.   We believe that the possibilities of tomorrow can’t be built on the infrastructure of yesterday. That’s why we’re building a 100% Fiber Optic network from the ground up for families, businesses, and communities, backed by local, expert customer service. An Internet built for that most hopeful of all things – the future. Because whatever the future holds, Lumos makes it faster.   Our Mission and Values   At Lumos, we are driven by our commitment to a brighter tomorrow. We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can’t be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone.   We believe that the past is over, and the future is fast. That’s why we are who we are: the disruptors of the status quo. Guided by our purpose and startup mindset, we step up, move first, and adapt as we go. Here, there’s no hierarchy, only hustle.   We are all servant leaders, confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.   We’re passionate about our customers’ experience. Their futures don’t stand still, and neither do ours. We’ll never stop reinventing ourselves to meet our customers’ evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people’s lives.   Essential Functions   Leads and supports OSP Delivery Project Management team members. Builds and motivates a high-performing team and identifying appropriate training and coaching opportunities. Builds and manages effective partnerships with Engineering vendors and internal teams. Reviews and approves Engineering invoices. Builds and manages effective relationships with cross-functional business units. Monitors Market CCD & ECD forecast to plan. Develops and distributes regular reports on market expansion project status: Dashboards for Sales & Marketing, CCD & ECD productivity, cabinet installs, 3rd party orders. Supports key initiatives identified by leadership as it relates to COR, Revenue increase, and Densification as approved by leadership. Manages projects on market expansion, FPP, Special Projects, and cost reduction efforts. Hosts cross-functional calls with business units to provide and receive market updates. Review and document Project Management processes, including review of cross-functional processes that affect other business units. Performs other duties as assigned, including departmental and cross-functional projects.   Knowledge, Skills, and Abilities Required                                                                                                                        Excellent interpersonal skills, as well as written and verbal communication skills. Solid people leader: open to giving and taking direction, as well collaborative work styles & a commitment to get the job done. Ability to lead, develop, and support team members. Ability to plan, develop, and coordinate multiple projects. Competent computer and organizational skills; working knowledge of Microsoft Office, particularly Word, Excel, and Project. Ability to manage multiple priorities simultaneously. Excellent vendor relations and customer service skills.   Other Experience & Requirements   10 years’ project management experience required.     Associate’s degree required; Bachelor’s degree preferred. Proactive, independent, and ability to take initiative to keep on-task and on-target. Fiber or Telecom industry experience preferred.   Benefits & Perks   Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.   We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off and 12 Paid Holidays / Personal Days. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas.   At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.