Credentialing Associate

About Luna

Physical therapy is powerful—for developing strength, managing emerging conditions, or recovering from surgery. But it’s challenging for physical therapy to make a significant clinical impact because therapists and patients are worn out. Through technology and innovation, Luna makes it easier to give and receive care. Driving faster recoveries for lasting health in an industry long overdue for change, Luna is reimagining the physical therapy experience for all.

As a Therapist Credentialing Associate, you will have a unique and immediate impact in a well-funded startup environment in healthcare tech. The Luna Credentialing department evaluates, analyzes, and coordinates all aspects of the credentialing and recredentialing process and ensures that providers within the Luna platform comply with standard healthcare regulations  Therapist Credentialing Associates are like detectives, taking great pride in understanding their work is meaningful and impacts our ability to treat patients safely and reliably!

#LUNACORP1

• Reviews and screens initial and reappointment credentialing applications for completeness, accuracy, and compliance with federal, state, local regulations, guidelines, policies, and standards.
• Conducts primary source verification, collects and validates documents to ensure accuracy of all credentialing elements; assesses completeness of information and qualifications relative to credentialing standards and Luna criteria.
• Identifies, analyzes and resolves extraordinary information, discrepancies, time gaps and other idiosyncrasies that could adversely impact ability to credential and enroll practitioners; discovers and conveys problems to Credentialing Manager.
• Monitors files to ensure completeness and accuracy; reviews all file documentation for compliance with quality standards, accreditation requirements, and all other relevant policies; prepares and provides information to internal and external customers as appropriate.
• Enters, updates and maintains data from provider applications into credentialing databases, focusing on accuracy and interpreting or adapting data to conform to defined data field uses, and in accordance with internal policies and procedures.

• 1 to 2 year of experience in customer service required; ie phone skills, attention detailed associated with data entry experience would translate well in this position!
• 1 year of experience in healthcare setting preferred but not required
• Prior credentialing experience preferred
• A positive, self-starter attitude with pride in work
• Proficient in G-Suite and Excel
• Coachability, interest in implementing feedback and dedication to improvement of your craft
• 2 year college degree preferred, or relevant experience
• Experience in a start-up a plus!

• Hybrid work from home options after training pending performance
• Employee referral program $$$
• Medical/dental, and 401k benefits
• Enormous opportunity to grow with a start up well positioned for tremendous upside and career trajectory!

Physical therapy, delivered.www.getluna.com

#LUNACORP1

Care Exceptionally * Incredibly Relentless * Be Impactful * 1% Better, Every Day

~ Forbes America's Best Startup Employers of 2024 #111 ~

~ Fast Company World's Most Innovative Companies of 2024 #13 in Healthcare ~

~ Exceptional Performance Designation from Medicare/CMS MIPS 2022, 2023 ~

~ Gold Indigo Design Award for mobile app design excellence 2020 ~